Rahul Chandra
Melbourne,VIC
Summary
As a Key Account Manager at InfraBuild, I excel in fostering enduring client relationships and driving notable sales growth in the competitive steel industry. My career spans from hands-on floor operations to strategic sales management, providing me with extensive experience and expertise in steel products and processing solutions. This diverse background has equipped me with a deep understanding of the industry, enabling me to offer exceptional customer service, effectively manage key accounts. Additionally, my skills in strategic planning and client management are highly transferable to any organization.
Overview
5
5
years of professional experience
Work History
Key Account Manager
Infrabuild
Melbourne , VIC
09.2022 - Current
- Account Management and Growth:
- Built and maintained long-term client relationships.
Expanded business within existing accounts, increasing sales revenue.
Acted as the primary contact for key accounts, addressing inquiries and resolving issues.
- Product and Service Expertise:
- Specialized in selling steel products: RHS, HRS, Merchant bar, pipes.
Provided expertise on processing machines: beamlines, copers, bandsaws, and laser tube cutters.
- Order and Delivery Management:
- Maintained a high level of DIFOT and collaborated with logistics to manage stock levels and product availability.
- Competitive Strategy and Market Analysis:
- Monitored market trends and competitor activities.
Developed competitive pricing strategies to attract and retain clients.
- Team Collaboration and Communication:
- Worked with sales, marketing, logistics, and customer service teams.
Maintained clear communication with clients and internal stakeholders.
- Sales Reporting and Performance Tracking:
- Met and exceeded sales targets and KPIs.
Analyzed sales data to inform strategic decisions and improve account management.
Machine Operator
Infrabuild
Melbourne , VIC
01.2021 - 12.2022
- Responsibilities: Machine Operation: Operating various steel processing machines, such as beamlines, bandsaws, a, to process steel products according to specifications.
- Quality Control: Monitoring the quality of finished products, ensuring they meet company standards and specifications, and making adjustments as necessary.
- Safety Compliance: Adhering to all safety protocols and guidelines to maintain a safe working environment, including the proper use of personal protective equipment (PPE).
- Production Efficiency: Working efficiently to meet production targets and deadlines, minimizing downtime, and optimizing machine performance.
- Documentation: Keeping accurate records of machine settings, maintenance activities, and production output.
- Collaboration:Coordinating with other team members, such as supervisors and quality control staff, to ensure smooth production flow and address any operational issues.
Operations Coordinator
Infrabuild
Melbourne , VIC
01.2022 - 09.2022
- Assisted with the organization and execution of operational processes.
- Organized meetings, conferences, and other events related to operations.
- Took care of payroll and any issues regarding employees' payment.
- Monitored inventory levels to ensure adequate stock availability.
Online Grocery Associate
Coles
Melbourne , VIC
01.2020 - 12.2021
- Monitored stock levels of inventory and placed replenishment orders when necessary.
- Managed inventory levels to ensure availability of products for customers.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Education
Bachelor of Economics And Finance - Business
RMIT
Melbourne, VIC11-2021
Skills
- Key Account Management
- Client Relationship Building
- Territory Management
- Client Needs Assessment
- Proficient in utlising CRM
Languages
English
Native/ Bilingual
Telugu
Native/ Bilingual
Hindi
Professional
Japanese
Limited
References
References available upon request.
Timeline
Key Account Manager
Infrabuild
09.2022 - Current
Operations Coordinator
Infrabuild
01.2022 - 09.2022
Machine Operator
Infrabuild
01.2021 - 12.2022
Online Grocery Associate
Coles
01.2020 - 12.2021
Bachelor of Economics And Finance - Business
RMIT
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