Tihan Marley
Despatch Co-Ordinator
Sydney,NSW
Summary
Logical Dispatch Coordinator with experience scheduling and dispatching drivers to appropriate locations according to predetermined delivery runs. Skillful in preparing daily work and run schedules and overseeing communications within specifically assigned territories. Results-oriented and productive individual committed to quality service, customer retention and team values.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Despatch Co-ordinator
Infrabuild
Saint Marys , New South Wales
08.2022 - Current
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Improved response times by prioritizing urgent requests while maintaining attention to process.
- Collaborated with our fleet provider to meet customer requirements onsite and adhere to customers policies and booking procedures.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Communicated with our factory staff to ensure DIFOT is met & communicated to customers delays and backorders.
- Scheduled and organized delivery routes.
- Conduct load audits and making sure drivers adhere to load restraint guidelines.
Process Operator
Bluescope Steel
12.2018 - 08.2022
- Supported new employee training, ensuring proper understanding of company policies and procedures.
- Contributed to a safe working environment by strictly adhering to safety guidelines and reporting potential hazards.
- Operated various types of machinery proficiently, adapting quickly to changing production requirements.
- Efficiently operated all equipment and machinery according to company SOP's
- Oversaw logistics ensuring trucks are loaded and offloaded in a timely manner
- Operation of overhead cranes to feed and offload a Colorbond paint line, loading of rigid and prime mover vehicles taking into account weight distribution
Education
HSC -
Warilla High School
Barrack Heights, NSW 02.2007 - 11.2012
Skills
Transportation knowledge
Load restraint understanding
Load and truck allocation
Software Familiarity
Teamwork and Collaboration
Time Management
Problem-Solving
Excellent Communication
Timeline
Despatch Co-ordinator
Infrabuild
08.2022 - Current
Process Operator
Bluescope Steel
12.2018 - 08.2022
HSC -
Warilla High School
02.2007 - 11.2012
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