Rahul Goud Vallabhadas
Homebush,NSW
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Passionate and motivated, with a drive for excellence. 5 years in managing and customer service positions.
Overview
7
7
years of professional experience
Work History
Assistant Store manager
Shell Coles Express T/A Viva Retail Energy PTD LTD
11.2017 - 11.2023
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Console operator team member
Dominos Pizza.
03.2017 - 12.2019
- Improved communication between departments by providing timely updates on console status and potential issues.
- Increased productivity through efficient management of multiple tasks on various consoles simultaneously.
- Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
- Wrote detailed narrative reports and maintained daily activity reports.
Education
Diploma And Advance Diploma - Leadership And Management
Apex Institute Of Education
Sydney06.2022
Information, Communications & Technology
ECA Professional Year
Sydney, NSW10.2020
Masters of Information Systems -
University of Southern Queensland
Sydney, NSW11.2018
Bachelors - Electrical, Electronics And Communications Engineering
Methodist College of Engineering, Osmania University
Hyderabad, India.07.2016
Skills
- Customer Service Management
- Team Building and Leadership
- Business Development and Planning
- Retail Operations
- Work Planning and Prioritization
- Staff Management
- Hiring and Training
- POS Systems
references
Amulya Vempati
email: Amulya.vempati@team.telstra.com
availability
Currently looking for Jobs. Available 7 days a week.
Timeline
Assistant Store manager
Shell Coles Express T/A Viva Retail Energy PTD LTD
11.2017 - 11.2023
Console operator team member
Dominos Pizza.
03.2017 - 12.2019
Diploma And Advance Diploma - Leadership And Management
Apex Institute Of Education
Information, Communications & Technology
ECA Professional Year
Masters of Information Systems -
University of Southern Queensland
Bachelors - Electrical, Electronics And Communications Engineering
Methodist College of Engineering, Osmania University
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