Raiza Farias
Brisbane,QLD
Summary
Compassionate Disability Support Worker known for high productivity and efficient task completion. Skilled in implementing effective communication strategies, managing time effectively to meet individual needs and always open to learn. Excel in empathy, active listening, and problem-solving to enhance the quality of life for those supported. Recently honored with the 'Emerging Leader Award' at the Uniting Care Community Disability Symposium 2023 for outstanding contributions to disability support and advocacy.
Overview
11
11
years of professional experience
Work History
Disability Support Worker
UnitingCare QLD
Brisbane, QLD
08.2022 - Current
- Organized recreational and educational activities for clients according to individual needs.
- Maintained records of services provided, client progress, and goals achieved.
- Transported clients to appointments, social events, and other activities as needed.
- Managed challenging behaviors through positive reinforcement techniques.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Encouraged independence by teaching skills needed for everyday life.
Disability Support Worker
Oncall QLD
Brisbane, QLD
04.2022 - 08.2024
- Assisted clients with activities of daily living such as eating, and dressing.
- Maintained records of services provided, client progress, and goals achieved.
- Encouraged independence by teaching skills needed for everyday life.
- Assisted in developing self-care skills such as personal hygiene practices.
- Provided assistance in the home environment including meal preparation and light housekeeping.
Placement
Brisbane Relief Hub - Wesley Mission
Brisbane, QLD
01.2024 - 05.2024
- Greeting clients facing crisis and explaining available services. Checking ID and verifying eligibility to access services.
- Interviewing clients to understand their needs. Connecting clients to appropriate services based on their requirements.
- Conducting intake assessments with clients facing complex issues. Advocating for clients when necessary to ensure their needs are met.
- Receiving and sorting donations. Creating food hampers and performing related pantry duties.
Commercial Cleaner
Madison
Brisbane, Queensland
03.2020 - 02.2022
- Followed safety protocols when handling hazardous materials or operating machinery.
- Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
Production Control Analyst
Tintas Rehnolt / Hidrofiltros Brazil
Joinville, Brazil
02.2014 - 12.2019
- Developed standard operating procedures for all areas of the production process.
- Analyzed customer orders to determine materials needed for each job.
- Monitored production schedules and inventory levels to ensure timely delivery of product.
- Participated in meetings with management team to discuss current projects, upcoming deadlines.
- Developed and implemented a Quality Management System based on ISO 9001 standards.
- Conducted internal audits to ensure compliance with regulatory requirements and company policies and procedures.
Education
Diploma of Community Services -
Stotts College
Brisbane, QLD05-2024
Certificate III in Business -
Greystone College
Brisbane, QLD03-2022
Bachelor of Chemical Engineering - Quality Control And Safety Technologies
Universidade Da Região De Joinville - Univalve
Brazil11-2017
Skills
- Client Needs Assessment
- Case Management
- Independent Living Support
- Behavior Support Plans
- Quality Improvement
- Flexible Schedule
- Work Planning and Prioritization
- Teamwork and Collaboration
Timeline
Placement
Brisbane Relief Hub - Wesley Mission
01.2024 - 05.2024
Disability Support Worker
UnitingCare QLD
08.2022 - Current
Disability Support Worker
Oncall QLD
04.2022 - 08.2024
Commercial Cleaner
Madison
03.2020 - 02.2022
Production Control Analyst
Tintas Rehnolt / Hidrofiltros Brazil
02.2014 - 12.2019
Diploma of Community Services -
Stotts College
Certificate III in Business -
Greystone College
Bachelor of Chemical Engineering - Quality Control And Safety Technologies
Universidade Da Região De Joinville - Univalve
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