Rajiv Bamba
Kwinana,WA
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
13
13
years of professional experience
Work History
Home Care Support Worker
Mercycare
08.2024 - Current
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
- Managed time efficiently while juggling multiple client needs simultaneously without compromising on quality of care.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Uber Driver
Uber
06.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly behavior during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Enhanced customer service by providing prompt and courteous transportation to passengers.
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
Taxi Driver
13 Cabs, Townsville
04.2021 - 04.2022
- Arrived on time to customer appointments.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Uber Driver
Self-employeed
12.2019 - 04.2021
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Enhanced customer service by providing prompt and courteous transportation to passengers.
- Boosted earnings through efficient route planning and strategic scheduling of rides.
Process Worker
Polyfoam Pty Ltd.
01.2020 - 09.2020
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Maintained compliance with health, safety, and environment practices.
- Kept facility inspection-ready at all times through proactive housekeeping and close monitoring of daily operations.
- Communicated with Processing Supervisor if unable to achieve timeline or resolve error.
- Entered data into computer tracking system and filed paperwork according to procedures.
Customer Service Representative
Domino's Pizza
09.2017 - 03.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Food and Beverage Associate
Sofitel Luxury Hotels And Ball Events Agency
02.2012 - 02.2014
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Education
Certificate III - Ageing And Disability
Best West Care
Kwinana03.2024
Graduate Diploma in Hospitality Management - Hotel Management
University of West London
06.2013
Post Graduate Diploma in Computer Application - Computer And Information Sciences
Kurukshetra University
01.2008
Skills
- Certificate 3 in Ageing and disability
- NDIS worker orientation module certificate
- Supporting effective communication certificate
- Supporting safe and enjoyable meals certificate
- Current First Aid and CPR
- Current Manual Handling
- Current flu vaccination
- COVID-19 vaccination
- Medication certificate
- NDIS screening check
- WA Driver's licence
Languages
Hindi
Full Professional
English
Full Professional
Punjabi
Full Professional
References
- Sandy Johnson
(Home care coordinator, Aged care services)
Mercycare
sjohnston@mercycare.com.au
Timeline
Home Care Support Worker
Mercycare
08.2024 - Current
Uber Driver
Uber
06.2022 - Current
Taxi Driver
13 Cabs, Townsville
04.2021 - 04.2022
Process Worker
Polyfoam Pty Ltd.
01.2020 - 09.2020
Uber Driver
Self-employeed
12.2019 - 04.2021
Customer Service Representative
Domino's Pizza
09.2017 - 03.2019
Food and Beverage Associate
Sofitel Luxury Hotels And Ball Events Agency
02.2012 - 02.2014
Graduate Diploma in Hospitality Management - Hotel Management
University of West London
Post Graduate Diploma in Computer Application - Computer And Information Sciences
Kurukshetra University
Certificate III - Ageing And Disability
Best West Care
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