Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Rajni Bala

Byford,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Hospital Cleaner

Fremantle Hospital
2020.09 - Current
  • Operated industrial washing machines and dishwashers to clean linens and dishware.
  • Upheld high standards of cleanliness in operating rooms, ensuring a sterile environment for surgical procedures following strict protocols.
  • Performed regular maintenance and repairs on various cleaning tools and equipment.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.

Customer Service

Mc Donalds Armadale
2013.01 - 2014.01
  • Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors
  • Provided quotes and executed online policy changes for auto, home and excess liability
  • Used consultative selling techniques to provide leads for telesales personnel
  • Key Accomplishments: Greeting customers with a smile, Taking accurate food orders, Preparing all of McDonald's World Famous food, Partnering with other Crew and Managers to meet target goals during your shift, Restaurant Cleanliness, Ensuring items are well stocked.

Customer Service Representative

McDonald's
2013.05 - 2013.10
  • Provided continuous supervision to children during indoor and outdoor activities and created and maintained safe learning and playing environments
  • Organized and executed activities schedules, developed and reinforced daily routines, and taught children good hygiene habits
  • Observed and documented children's behaviour and progress, and provided written and verbal updates to parents; notified parents of potential behavioural issues.

Education

GED -

IHNA
Perth, WA
03.2016

Skills

  • Customer Service

  • Sales Lead Generation

  • Data Entry

  • Multiline Phone Use

  • MS Word, Excel and Access

  • Multitasking

References

  • Camillo Child Care, (08) 9495 1319
  • Mc Donalds, Store Manager, Chand Katpalia, 0401873825
  • Mc Donald's, Supervisor, Sunil Kumar Bedi, 0406213826

Languages

Hindi
Full Professional
Punjabi
Full Professional

Timeline

Hospital Cleaner

Fremantle Hospital
2020.09 - Current

Customer Service Representative

McDonald's
2013.05 - 2013.10

Customer Service

Mc Donalds Armadale
2013.01 - 2014.01

GED -

IHNA
Rajni Bala