Raju Kumar Jaiswal
Summary
Hardworking and passionate job seeker with strong organizational skills eager to kick-start a career and apply academic knowledge in a practical setting. Possess strong problem-solving skills, attention to detail, and a proactive attitude. Able to quickly learn and adapt to new environments. Seeking an entry-level position where I can contribute positively to the team while gaining valuable experience and further developing my skills.
Overview
3
3
years of professional experience
Work History
Patient Support Officer
University Of Canberra Hospital
07.2021 - Current
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Reported safety and fire hazards observed on routine patrols and during inspections.
- Responded to calls regarding equipment delivery and issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Support Worker
Choice Living Australia
10.2022 - 04.2024
- I helped clients to manage and reach individual goals, supporting independent progression and social skills.
- Visited home environments to help clients develop comprehensive life, technical, and job skills.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Maintained a clean, safe, and well-organized patient environment.
Education
Bachelor of Information Technology - Information Technology
Kent Institute
Sydney, NSW03.2021
Skills
- Interpersonal Communication
- Teamwork and Collaboration
- Calm Under Pressure
- Attention to Detail
- Good Telephone Etiquette
- Problem Resolution
- Recordkeeping
Technical Skills
- Remote Monitoring Tools: Remote Desktop Connection, Team Viewer, AnyDesk
- IT Ticketing System: Freshdesk
- Communication tools: Microsoft Teams, Zoom
- Server: Windows Server 2019, AD Server
REFERENCES
Available on Request
Timeline
Support Worker
Choice Living Australia
10.2022 - 04.2024
Patient Support Officer
University Of Canberra Hospital
07.2021 - Current
Bachelor of Information Technology - Information Technology
Kent Institute
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