At HIGHER HEIGHTS INSTITUTE OF ENGLISH LEARNING, focused on elevating students' academic confidence and mastery, blending patience, empathy. Used innovative tutoring strategies to significantly improve study habits and organizational skills, motivated the students to boost confidence among them. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Hospitality Worker
2 Years 10 Months
EHP Agency | 01.2024 - Current
Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
Prepared food and beverages and verified adherence of quality and safe food-handling standards.
Reduced risks by maintaining clean and organised work environment.
Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Customer Service Representative
3 Months
Pizza Hut | 01.2024 - 04.2024
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Processed customer service orders promptly to increase customer satisfaction.
Reliable and eager to work
Cash handling and use of till
After-school Tutor
4 Months
HIGHER HIEGHTS INSTITUTE OF ENGLISH LEARNING | 07.2023 - 11.2023
Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Supported the development of organizational skills, time management techniques, and study habits among students.
Responded to email and telephone requests to provide students with specific information.
Tutored struggling, average, and advanced students in course materials.
Education
Bachelor of Commerce - Accounting
University of Western Australia | Perth, WA | 07.2027
High School Diploma
Doaba Public Sen. Sec. School | Hoshiarpur, PB | 04.2023