Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Raksapich Say

Raksapich Say

Melbourne City,Australia

Summary

Dedicated and adaptable international student with a diverse background in bartending and sales assistant by bringing a unique blend of customer service skills, industry knowledge, and cultural insights. With hands on experience in bartending, I have honed my ability to deliver exceptional service, creative innovative cocktails, and ensure safety protocols practices. Eager to expand my horizons, I am open to any job opportunities, especially those related to hospitality, marketing, and sales assistant. My strong communication skills, customer-centric approach, and ability to quickly learn and adapt make me an asset in these fields. I am excited to bring my dedication and diverse skill set to new challenges and contribute effectively to the team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress and Bartender

Chicken N Beer
Melbourne, VIC
12.2022 - 09.2023
  • Conducted regular inventory count to keep bar and drink supplies stocked
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Introduced creative cocktail menu items, resulting in a 25% increase in customer satisfaction scores.
  • Took orders for food and drinks and delivered them to guests by using POS.

Management Assistant

Sokha Phnom Penh Hotel
Phnom Penh City, Phnom Penh
05.2021 - 01.2022
  • Maintained adequate stock levels by monitoring inventory and placing orders as needed.
  • Provided administrative support to management staff, including responding to customer inquiries and preparing reports.
  • Handled contact management, compiled presentation materials, and monitored expenditure tracking.
  • Organized meetings and conferences, scheduled appointments, and managed travel itineraries for senior managers.
  • Created spreadsheets using Microsoft Excel to track financial information.

Part Time Sales Assistant

Sayimex Ta Mchas Sre
07.2019 - 01.2021
  • Fielded customer questions to share information about products, availability, and pricing
  • Utilized sales data and market insights to identify trends, evaluate performance, and make informed decisions to optimize sales strategies and achive business objectives
  • Organized events
  • Assistance for financial management and decisions making (increased sales by 10%)
  • Consistently exceeded sales targets by effectively promoting plantation products to clients, resulting in a notable increase in revenue for the company
  • Cultivating strong relationships with existing clients and successfully acquired new clients through proactive communication, personalized service, and tailored product recommendations

Education

High School Diploma -

ALIS (Abundant Life International School)
Phnom Penh, Cambodia

Bachelor of Business: Marketing -

RMIT University
Australia, Melbourne

Skills

  • Managing stock levels
  • Conducting inventory counts
  • Analyze market trends and market research to find new avenues, understand customer needs and preferences
  • Strong written, verbal, and interpersonal skills
  • Social media marketing
  • align creative direction with strategic goals for a company
  • Designed visually appealing posters in Canvas and multimedia content to align with branding guidelines and marketing objectives
  • Trained in alcohol beverages and safety protocols
  • Event coordination
  • Proactive, assertive, and self motivated team player

Certification

  • Hold a current Responsible Service of Alcohol (RSA)

References

References available upon request.

Timeline

Waitress and Bartender

Chicken N Beer
12.2022 - 09.2023

Management Assistant

Sokha Phnom Penh Hotel
05.2021 - 01.2022

Part Time Sales Assistant

Sayimex Ta Mchas Sre
07.2019 - 01.2021

High School Diploma -

ALIS (Abundant Life International School)

Bachelor of Business: Marketing -

RMIT University

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Raksapich Say