Ran Yang
Sydney,NSW
Summary
I’m a dedicated Barista with a strong passion for coffee craftsmanship. With over a year of experience in grinding and brewing a diverse range of coffee blends, I have consistently delivered exceptional customer satisfaction. I’ve actively participated in numerous cupping sessions and served as the official photographer for the 2023 Latte Art Championship and the 2023 Cup Tasters Championship in New Zealand. My expertise and enthusiasm for coffee contribute to creating positive and engaging work environments.
Overview
6
6
years of professional experience
Work History
Barista
Compass Group Australia
Sydney, NSW
02.2024 - Current
- Verified that all equipment was functioning properly before opening the café for business each day.
- Described menu items to customers and suggested appealing products.
- Ordered and received supplies to restock beverage items.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Assisted in setting up catering orders for corporate clients and special events.
- Conducted weekly inventories of supplies and restocked shelves as needed.
Barista
Daily Bread NZ
Auckland, New Zealand
08.2023 - 11.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Ground beans for espresso shots according to individual customer specifications.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
Barista
Compass Group NZ
Auckland, New Zealand
01.2023 - 07.2024
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Placed orders with suppliers for delivery of products required for daily operations.
- Implemented feedback from customers to improve service quality and menu offerings.
Marketing Manager
Shanghai Zhenjing Industry Co. Ltd
04.2021 - 11.2022
- Organized trade shows and exhibitions to promote brand awareness.
- Drafted press releases announcing new products or services.
- Supervised a team of junior marketers in executing various projects.
- Analyzed market trends to identify potential opportunities for growth.
- Collaborated with internal teams on product launches and advertising strategies.
- Managed social media accounts and campaigns.
- Performed market analysis to better understand target audiences.
- Developed and implemented marketing plans for new products.
- Tracked, analyzed and reported on marketing program results.
Advertising Specialist
Meituan
11.2018 - 03.2021
- Negotiated contracts with media outlets regarding advertising placements.
- Managed online advertising campaigns across multiple platforms.
- Executed paid search advertising strategy across multiple channels.
- Implemented effective advertising campaigns across multiple channels.
- Negotiated contracts with vendors related to advertising campaigns.
- Established policies and procedures around advertising operations activities.
- Managed advertising budgets and allocated resources effectively.
- Evaluated advertising campaigns for effectiveness and ROI.
Education
Bachelor of Arts -
Xi'an Fanyi University
07-2017
Skills
- Espresso machine operation
- Beverage Preparation
- Opening and closing duties
- Cash Handling
- Coffee expertise
- Professional Demeanor
- New Hire Training
- Inventory Management
- Solid problem solver
- Team Player
- Sales expertise
- Exceptional customer service
- Safe Food Handling
- Friendly and outgoing
Timeline
Barista
Compass Group Australia
02.2024 - Current
Barista
Daily Bread NZ
08.2023 - 11.2024
Barista
Compass Group NZ
01.2023 - 07.2024
Marketing Manager
Shanghai Zhenjing Industry Co. Ltd
04.2021 - 11.2022
Advertising Specialist
Meituan
11.2018 - 03.2021
Bachelor of Arts -
Xi'an Fanyi University
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