Rapeepat Nasa
Rhodes
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
13
13
years of professional experience
Work History
Receptionist
Thai Village Massage and Spa
10.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Handled cash transactions and maintained sales and payments records accurately.
Bartender
The Terrace Hotel North Sydney
11.2021 - 02.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Receptionist
Sawatdee Thai Massage
08.2019 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Wait Staff Member
Chat Thai
09.2020 - 06.2021
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Restaurant Manager
Thai House
02.2012 - 06.2014
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Increased sales during off-peak hours by creating and promoting special offers.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
Advanced Diploma - Human Resources Management
York Business Institute
02-2025
Diploma - Human Resources Management
York Business Institute
Sydney, NSW08-2023
Certificate IV - Human Resources Management
York Business Institute
Sydney, NSW02-2022
Certificate IV - Business
Sydney International Institute Pty Ltd
Sydney, NSW05-2019
No Degree - General Studies
Metro English College
Redfern, NSW10-2016
No Degree - General Studies
Metro English College
Redfern, NSW05-2016
No Degree - General Studies
Metro English Collage
Redfern, NSW10-2015
Skills
Communication Skills
Ability to work in a team
Ability to multitask
Customer service
Organized
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Bartender
The Terrace Hotel North Sydney
11.2021 - 02.2025
Wait Staff Member
Chat Thai
09.2020 - 06.2021
Receptionist
Thai Village Massage and Spa
10.2019 - Current
Receptionist
Sawatdee Thai Massage
08.2019 - 01.2025
Restaurant Manager
Thai House
02.2012 - 06.2014
Advanced Diploma - Human Resources Management
York Business Institute
Diploma - Human Resources Management
York Business Institute
Certificate IV - Human Resources Management
York Business Institute
Certificate IV - Business
Sydney International Institute Pty Ltd
No Degree - General Studies
Metro English College
No Degree - General Studies
Metro English College
No Degree - General Studies
Metro English Collage
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