Summary
Overview
Work History
Education
Skills
avalibility
Timeline
Generic

Rashmi Wijesinghe

Belconnen,ACT

Summary

Competent customer service representative, driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.

Overview

5
5
years of professional experience

Work History

Casual Sales Assistant

Dejcuba (Womens' Clothing)
Canberra, ACT
07.2019 - Current
  • Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments.
  • Received and processed product returns.
  • Assisted with cleaning duties to maintain high standards in store presentation and hygiene.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Carried out store opening and closing procedures alone or/and with another team member

Causal Sales Assistant

Mathers Shoes
Canberra, ACT
11.2018 - 06.2019
  • Welcomed customers into the store and helped them locate items.
  • Operated POS system to itemize and complete customer purchases.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Assisted customers with selecting and customizing available items based on individual requirements.
  • Received  numerous positive reviews acknowledging dedication to excellent customer service. 

Waitress

Barbers Inc
Barton, ACT
02.2018 - 01.2019
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Explained menu options in detail so that customers could make  decisions on food items.
  • cleared, cleaned and set tables in quiet and efficient manner.
  • Cleared dirty dishes, refilled beverage glasses, cleaned tables and brought baskets of bread.
  • Answered telephones and completed financial transactions for other team members.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Up-sold menu special items,  appetizers and desserts.

Education

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Matthew Pearce Public School
Baulkham Hills, NSW
2011

High School Diploma - undefined

Crestwood High School
Baulkham Hills, NSW
2017

Bachelor Of Visual Arts

ANU School Of Art & Design
Acton, ACT

Skills

  • Customer service
  • Product knowledge
  • Cash management
  • Data entry
  • Quick learner
  • Team player
  • People-oriented
  • Retail sales
  • Positive and friendly
  • POS systems knowledge
  • Thorough stock replenishment

avalibility

very flexible - all days of the week, including weekends & public holidays

Timeline

Casual Sales Assistant

Dejcuba (Womens' Clothing)
07.2019 - Current

Causal Sales Assistant

Mathers Shoes
11.2018 - 06.2019

Waitress

Barbers Inc
02.2018 - 01.2019

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Matthew Pearce Public School

High School Diploma - undefined

Crestwood High School

Bachelor Of Visual Arts

ANU School Of Art & Design

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Rashmi Wijesinghe