Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Working with Children Check
Timeline
Generic

Rawdah Bussawon

Denham Court,Australia

Summary

Motivated, reliable and upbeat Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services needed. Willingness to take on added responsibilities, such as late-night shifts to meet team goals.

Overview

2
2
years of professional experience

Work History

Medical Receptionist

03.2023 - 06.2023
  • Helped patients complete necessary medical forms and documentation.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

PASS Tutor

Western Sydney University
08.2023 - Current
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Maintained tutoring records to adjust instruction and update parents on student progress.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Responded to email and telephone requests to provide students with specific information.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.
  • Coached and mentored less-experienced tutors to observe and measure outcomes.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.

Student Ambassador

Western Sydney University
04.2023 - Current
  • Undertaking Webinars
  • Engaging in University events (open day, tours, project management)
  • Inviting other schools to join the University
  • Participating in the University programs, especially the Fast Foot Forward and Fast Forward program
  • Coordinated schedules and timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.

Sales Assistant

Zhea Jewellry
02.2022 - 11.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.

support teacher

Campbellfield Public school
08.2023 - 10.2023
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Taught students across multiple classifications and degrees of special needs.
  • Partnered with standard education teachers from across academic departments.
  • Led activities that developed students' physical, emotional, and social growth.
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Instructed students with physical and cognitive disabilities.

support teacher

Rissalah College
03.2023 - 10.2023
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Education

Bachelor of Arts - Advanced English, And Elective Modern History

Western Sydney University
Sydney, NSW
09.2025

Skills

  • Cash Register Operation
  • Customer Needs Assessment
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Computer literacy
  • Active Listening

Additional Information

Unayza Ladan: 0432 144 999 (Coordinator at Rissalah College)

Zahrah Ahmad: 0402 779 515 (Coordinated Teacher)

Languages

English
Native or Bilingual
French
Native or Bilingual

Working with Children Check

WWC2655686E; Expiry date: 02/05/2028.

Timeline

PASS Tutor

Western Sydney University
08.2023 - Current

support teacher

Campbellfield Public school
08.2023 - 10.2023

Student Ambassador

Western Sydney University
04.2023 - Current

Medical Receptionist

03.2023 - 06.2023

support teacher

Rissalah College
03.2023 - 10.2023

Sales Assistant

Zhea Jewellry
02.2022 - 11.2023

Bachelor of Arts - Advanced English, And Elective Modern History

Western Sydney University

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Rawdah Bussawon