Raymond Costello
Blacktown,NSW
Summary
Personable Pro Shop Representative offering 2 years of experience working at golf store to answer member questions, ring up sales and restock inventory. Customer-oriented individual familiar with sporting equipment and POS system operations. Well-versed in scheduling tee-time appointments and upselling sports-related merchandise. Collaborative team player possessing excellent work ethic and strong communication skills.
Overview
7
7
years of professional experience
Work History
Pro Shop Attendant
Stonecutters Ridge Golf Club
2021.12 - Current
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Wrote order supply requests to replenish merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Cart Boy
Stonecutters Ridge Golf Club
2017.01 - 2021.12
- Cleaned carts and repaired broken or damaged parts.
- Removed broken and unserviceable carts from inventory for repair.
- Monitored pace of play, turf repairs and tee times for players.
- Cleared parking lot of litter and foreign debris.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Education
Diploma of Golf Management
PGA Institute
Sydney, NSW01.2024
Bachelor of Science - Bachelor of Social Science (Psychology)
Western Sydney University
Sydney, NSW09.2022
Skills
- POS Inventory System Operation
- Computer Proficiency and Microsoft Office
- Customer Experience
- Strong Communication and Interpersonal Skills
- Goal-Driven
- Adaptable and Flexible
- Positive Customer Engagement
- Great individual and team worker
Timeline
Pro Shop Attendant
Stonecutters Ridge Golf Club
2021.12 - Current
Cart Boy
Stonecutters Ridge Golf Club
2017.01 - 2021.12
Diploma of Golf Management
PGA Institute
Bachelor of Science - Bachelor of Social Science (Psychology)
Western Sydney University
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