Microsoft Office
Rebecca Barrett
Melbourne,VIC
Summary
Enthusiastic employee eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel withing the company.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
16
16
years of post-secondary education
Work History
Purchasing Officer
Cooke & Dowsett
04.2022 - Current
- Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Managed vendor purchase order dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Maintained complete documentation and records of all purchasing activities.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
- Generated reports, documents and analysis in Workbench for senior management review and approval.
- Used Workbench to authorize and monitor purchase orders and consumables.
- Maximized operational effectiveness across territory.
Customer Service
Salvo Stores
05.2018 - 04.2022
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Handled customers in fast-paced setting in coordination with solid team of customer service associates.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Surpassed sales goals through implementation of effective marketing strategies.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- EFTPOS
- Handling donations, pricing and displaying them in store
- Internet research
Retail Team Member
The Reject Shop
10.2008 - 10.2019
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Effectively located merchandise across various stores to address customer needs.
- Answered questions about store policies and addressed customer concerns.
- Cash handling
- EFTPOS
- Stocktake
- Housekeeping
Education
Microsoft Office Training Online - Microsoft Office (Word, Excel, PowerPoint)
Eva Burrowns
Salvation Army Plus Training Online 10.2021 - 11.2021
Salvation Army Training Plus (Online) - Certificate National Case Note Writng
Eva Burrows College
09.2021 - 10.2021
Certificate 10 years of Service -
The Reject Shop
10.2008 - 10.2018
High School Diploma -
Keilor Downs Secondary College
01.2000 - 11.2005
Skills
Retail transactions processing
Organization
Microsoft applications proficiency
Organization and Time Management
Self-Motivated
Excellent Communication
Teamwork and Collaboration
Flexible and Adaptable
Problem-Solving
Attention to Detail
Cultural Awareness
Critical Thinking
Good Telephone Etiquette
Software
Workbench
Outlook Email
Interests
Travelling
Animals
Movies
TV
Music
Books
Timeline
Purchasing Officer
Cooke & Dowsett
04.2022 - Current
Microsoft Office Training Online - Microsoft Office (Word, Excel, PowerPoint)
Eva Burrowns
10.2021 - 11.2021
Salvation Army Training Plus (Online) - Certificate National Case Note Writng
Eva Burrows College
09.2021 - 10.2021
Customer Service
Salvo Stores
05.2018 - 04.2022
Retail Team Member
The Reject Shop
10.2008 - 10.2019
Certificate 10 years of Service -
The Reject Shop
10.2008 - 10.2018
High School Diploma -
Keilor Downs Secondary College
01.2000 - 11.2005