Rebecca Petersen
Loganlea,QLD
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
8
8
years of professional experience
Work History
Crew Trainer
McDonalds Wynnum
Wynnum, Qld
08.2014 - 10.2022
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School
Brisbane Bayside State College
Wynnum West11.2016
Skills
- Safe Food Handling Practices
- Crew Monitoring
- Team Leadership
- Team Exercises
- Crew Assistance
- Customer Service
- Active Listening
- Sales Expertise
- Simulation Leadership
- Food Safety
- Station Preparation
- Restaurant Operation
- Workplace Safety
- Kitchen Sanitation
- Billing and Payment Processing
- Food Running
- Food Assembly
- Guest Satisfaction
- Timely Food Delivery
- Portion Sizes
- Cash Register Operations
- Delegating Work
3rd Dan Black Belt Tae Kwon Do
My greatest hobby and physical prowess comes from my 15+ years of study, mentor and trainer for Tae Kwon Do. This keeps me fit, gives me confidence and shares my passion with others.
Timeline
Crew Trainer
McDonalds Wynnum
08.2014 - 10.2022
High School
Brisbane Bayside State College
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