Rebekah Clark
4 Perth Road Port Kembla
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced Duty Manager skilled in cash handling, inventory management, and RSA compliance. Proven ability to lead teams and enhance operational efficiency, ensuring exceptional service quality and adherence to regulations.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Bar/Gaming Attendant
Collegians RLFC
Berkeley
04.2021 - Current
- At collegians I work in eight different departments. Bar, Bar Supervisor, Gaming, Keno, Tab, Raffles and reception.
- My job requires me to uphold and regulate RSA and RCG polices and regulations.
- Within my time working at Collegians I’ve been given the opportunity to be promoted into a Bar Supervisor position.
- I was promoted in July 2022.
- When I’m working as a supervisor my responsibility is to mange and coordinate staff within the three bars in the club.
- My tasks involve managing of breaks, changing of kegs, and the general running and operations of the bars.
- Training of Crew
- Inventory Management
- Daily cleaning Tasks
- Cash/ Till Management
- Stock management – ordering and rotation
- Upholding RSA & RCG policies and procedures
- Complaint Resolution
- Tasked with opening & closing of my departments
Duty Manager
O’hara Group
Berkeley
05.2023 - 08.2025
- Supervised daily operations to ensure smooth workflow and service quality.
- Coordinated staff schedules to optimize team coverage and efficiency.
- Managed guest inquiries and resolved issues promptly for customer satisfaction.
- Trained new employees on company policies and operational procedures.
- Collaborated with management to implement process improvements and best practices.
- Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.
- Created positive work environment for employees and delivered exceptional customer service.
- Supervised cash handling procedures, ensuring that all transactions were processed accurately.
Sales Assistant
Rock-wear
10.2020 - 01.2021
- As a employee of Rock-wear my role and responsibilities are to ensure that we met the standards of the fitness clothing industry quality and customer service standards on a daily basis, in which also adheres to Rock-wears standards.
- As a employee of Rock-wear I was required to uphold exceptional customer service and knowledge of the store.
- Problem solving knowledge
- Handling customer relations
- Stock Rotation
- Meeting company KPIS
- Point of sales knowledge
- Managing Stock within my department
- Meeting Company Targets (Daily)
- Cash handling
- Upholding store displays (Daily)
- Cleaning Tasks
Postal Assistant
Australia Post
12.2015 - 07.2020
- As an Australian Postal worker my role was a postal assistant.
- Tasks were very common day to day operations.
- Some tasks were very time stringent and required time management to be used and the prioritising of certain tasks.
- On a daily occurrence my tasks were customer banking (depositing/withdrawal), stock rotation and ordering, providing correct and current paying and shipping rates and requirements.
- The job required many levels of privacy and confidentiality to be respected between myself and the customers.
- Tasked with opening/ closing of store
- Sorting/distribution of up-to 250 P.O Boxes mail
- Cash, Till and Safe management
- Assisting customers with paying of bills
- Organisation of providing passport photos
- Coordinate with postal delivery drivers
- Stock management
- Coordinating with other locations
Education
Leadership And Management Certificate IV
TAFE NSW
09.2024 - 06.2025
YR 10 ROSA CERTIFICATE -
FIGTREE HIGH SCHOOL
Skills
- Cash handling
- RSA compliance
- Inventory management
- Time management
- Leadership skills
- Effective communication
- POS system operation
- Cash handling proficiency
- Gaming machine maintenance
- Food safety
- Teamwork
- Active listening
- Money Laundering Awareness
References
Chris Scadden
General Manger
0400 322 373
Jason Hibbit
Second in charge
0415 798 869
Certificates and qualifications
- RSA
- RCG
- ARCG
Timeline
Leadership And Management Certificate IV
TAFE NSW
09.2024 - 06.2025
Duty Manager
O’hara Group
05.2023 - 08.2025
Bar/Gaming Attendant
Collegians RLFC
04.2021 - Current
Sales Assistant
Rock-wear
10.2020 - 01.2021
Postal Assistant
Australia Post
12.2015 - 07.2020
YR 10 ROSA CERTIFICATE -
FIGTREE HIGH SCHOOL