Rebekah Costello
Mount Isa,QLD
Summary
Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Skilled house keeper with track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills.
Overview
2
2
years of professional experience
Work History
Motel Cleaner
Salt Bush Retreat
Longreach
04.2023 - 04.2024
- Demonstrated attention to detail through meticulous dusting of surfaces, vacuuming floors, and polishing fixtures within rooms and common areas.
- Provided exceptional customer service when interacting directly with guests during room cleaning or responding to special requests.
- Enhanced motel cleanliness by thoroughly cleaning guest rooms, bathrooms, and common areas.
- Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.
- Ensured guest satisfaction by replenishing toiletries and linens in a timely manner.
- Maintained inventory levels for cleaning supplies, informing management when stock needed to be replenished.
- Effectively communicated with fellow staff members to coordinate daily schedules and prioritize urgent tasks.
- Promoted a healthy workplace atmosphere through effective communication skills among team members.
- Identified potential maintenance issues during routine cleaning tasks, reporting them to management for timely resolution.
- Maintained a positive and professional demeanor while working in a fast-paced, high-stress environment.
- Expedited room preparation for special events or VIP arrivals, ensuring the highest level of comfort for distinguished guests.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and put away kitchen dishes, utensils and glassware.
Motel Cleaner
Longreach Motor Inn
Longreach, QLD
05.2022 - 10.2022
- Assisted in training new team members on proper cleaning techniques, ensuring consistency in service quality across the motel.
- Promoted a healthy workplace atmosphere through effective communication skills among team members.
- Ensured guest satisfaction by replenishing toiletries and linens in a timely manner.
- Improved overall motel appearance with regular deep-cleaning tasks such as carpet shampooing and window washing.
- Reduced guest complaints by promptly addressing housekeeping concerns and maintaining a high standard of cleanliness.
- Increased efficiency by regularly inspecting cleaning equipment for functionality and arranging repairs as necessary.
- Changed bed linens and collected soiled linens for cleaning.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Washed and put away kitchen dishes, utensils and glassware.
- Handled requests for extra linens, toiletries and other supplies.
- Rotated linens in storerooms and replenished when supplies ran low.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
Spinifex State College
Mount Isa, QLD11.2010
Skills
- Customer Service
- Laundry skills
- Bathroom sanitation
- Housekeeping
- Efficient Mopping
- Honest & Reliable
- Quick Learner
- Friendly & works well in a team environment
- Sweeping and Mopping
- Cleaning bathrooms
- Guest Service and Support
- Vacuuming
- Kitchen Cleaning and Dishwashing
- Window Cleaning
- Trash Collection and Disposal
Timeline
Motel Cleaner
Salt Bush Retreat
04.2023 - 04.2024
Motel Cleaner
Longreach Motor Inn
05.2022 - 10.2022
Spinifex State College