Reem Aly
Psychotherapist And Family Violence Crisis Specialist
CRAIGIEBURN
Summary
Skilled psychotherapist with strong background in helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues and developing, implementing treatment plans, conducting assessments and providing referrals to external services.
Detail-oriented team player with strong organisational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Compassionate Family Violence Senior Practitioner with a comprehensive knowledge of social justice issues and systems affecting marginalised communities. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Acting/Senior Practitioner
Safe Steps Family Violence Response Centre
7 2022 - Current
- Responsible for facilitation of monthly supervision to team members
- Model and lead a team-based approach to service delivery encouraging shared responsibilities and team work as key to meeting service objectives
- Monitored workflow in the overnight space to improve employee time management and increase productivity
- Managed complaints, resolved issues, and adjusted policies to meet changing needs for service delivery
- Conducted comprehensive assessments of client needs, developing targeted action plans for optimal outcomes.
- Reduced call wait times by effectively prioritising calls and multitasking during peak hours.
- Provided support to fellow team members, fostering a collaborative work environment and boosting overall performance.
- Trained staff on operating procedures and processes in the overnight space
- Member of the OH&S advisory group at Safe Steps
Family Violence Crisis Specialist
Safe Steps Family Violence Response Centre
12.2019 - 07.2022
- Completed MARAMs to assess client's current risk level.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked in collaboration with Child protection, SOCIT and Police on high risk cases
- Followed all company policies and procedures to deliver quality work.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Psychotherapist
Private Practice - Reem Aly Consultancy
11.2020 - Current
- Supported individuals, groups and families to deal with mental health and emotional issues.
- Delivered mental health support for female patients suffering from post-partum depression and generalized anxiety disorder.
- Documented client information, treatment plans, and client responses.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Provide trauma-informed therapy to families and individuals who have experienced domestic violence and sexual assault
- Utilised Cognitive Behavioral Therapy (CBT) and Emotionally Focused Therapy (EFT) techniques to help families improve communication and relationships
- Used therapeutic communication techniques to build rapport and guide discussion with patients.
Psychotherapist
Aspire Health and Psychology
06.2018 - 05.2019
- Delivered counselling and psychotherapy to all ages.
- Used different psychological interventions including but not limited to; CBT, Person centered therapy, Existential therapy, Solution focused therapy.
- Coordinated mental health care and plan therapy sessions.
- Evaluated client progress regularly, adjusting treatment plans as necessary based on changing needs or circumstances.
- Addressed issues related to addiction recovery using motivational interviewing techniques, supporting individuals throughout the process of change.
- Maintained detailed clinical records and documentation, ensuring accurate tracking of client progress and adherence to legal requirements.
- Provided trauma and grief counselling.
- Provided care to adolescent and adults who are at risk of suicide.
- Provided Behavioural support for children who are on the spectrum.
- Established a safe and supportive environment for clients, fostering open communication and trust during therapy sessions.
Administration Coordinator
R & EM GROUP Pty Ltd
06.2015 - 05.2018
- First point of contact for all people entering and contacting the business
- Completing client invoices.
- Completing office work stationary orders.
- Responsible for arranging meetings and schedules.
- Knowing and following OH&S procedures.
- Keeping record of people entering the warehouse
- Coordinating reception area and staff.
- Responsible for filing, archiving and client file maintenance
- Improved customer satisfaction ratings by promptly addressing inquiries and resolving issues with professionalism and empathy
- Assisted in the recruitment process, resulting in the timely hiring of qualified candidates to fill open positions
Education
Graduate diploma of Family Dispute resolution - Family Law
College of Law
Melbourne, VIC 02.2023 - Current
Master of Counselling and Psychotherapy - MCouns&PsychTh
Australian College of Applied Psychology
Melbourne, VIC 01.2017 - 04.2018
Bachelor of Psychological Science - Psychology
Deakin University
Melbourne, VIC 01.2013 - 04.2016
Diploma - Health Science, Technology
Melbourne Institute Business
Melbourne, VIC 01.2012 - 04.2013
Skills
- MARAM FRAMWORK
Intervention and safety planning
Mental health support
Written Communication
Conflict resolution
Teambuilding
Microsoft Office
Accomplishments
Ames Australia (Completed five-week training) July 2017
· Responsible for tutoring new immigrants/refuges in Australia.
· Responsible for assessing their reading, writing and speaking skills
· Created teaching plan
· Informal counselling
Affiliations
Registered PACFA member
Registration No : 27916
Timeline
Graduate diploma of Family Dispute resolution - Family Law
College of Law
02.2023 - Current
Psychotherapist
Private Practice - Reem Aly Consultancy
11.2020 - Current
Family Violence Crisis Specialist
Safe Steps Family Violence Response Centre
12.2019 - 07.2022
Psychotherapist
Aspire Health and Psychology
06.2018 - 05.2019
Master of Counselling and Psychotherapy - MCouns&PsychTh
Australian College of Applied Psychology
01.2017 - 04.2018
Administration Coordinator
R & EM GROUP Pty Ltd
06.2015 - 05.2018
Bachelor of Psychological Science - Psychology
Deakin University
01.2013 - 04.2016
Diploma - Health Science, Technology
Melbourne Institute Business
01.2012 - 04.2013
Acting/Senior Practitioner
Safe Steps Family Violence Response Centre
7 2022 - Current
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