Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Renae Ackling

North Hobart

Summary

I have recently moved to Tasmania from NSW with the goal of changing my career path. When employed in NSW health I discovered my interest in working in the health sector. I have decided to commence a Bachelor of Nursing which I started this year. I feel as though I have discovered a true passion and would love to gain more experience to help me enhance my skills and work within the area I’m studying. I pride myself on being a compassionate person with the capacity to provide care for diverse populations. I value safe, respectful, person-centered care that always aims to support an individual’s autonomy. I always uphold confidentiality and privacy of individuals. I am excited to learn more and will always ask questions in a situation where I’m not confident.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Baggage Handler

Swissport
01.2023 - Current
  • Loading and unloading of passenger baggage from aircrafts
  • Operating machinery and aircraft push back
  • Working collaborative with a diverse team often under time pressure.

PSA/Porter

NSW Health
01.2022 - 01.2023
  • Demonstrated aunderstanding and knowledge of workplace health and safety by assisting with terminal cleans of patient’s rooms and other public areas
  • Am trained in transporting specimens, equipment, consumables and restocking supplies and other consumables.

CUSTOMER SERVICE REPRESENTATIVE

WOOLWORTHS INSURANCE
01.2019 - 01.2022
  • Informed and assisted customers with billings procedures
  • De-escalated problematic customer concerns, by maintaining a clam, friendly demeanor.

Education

Community Services and Case Management -

TAFE NSW

Skills

  • Effective interpersonal communication skills including verbal and written
  • Time Management
  • Safety awareness
  • Team Player
  • Self Awareness
  • Proficient in Microsoft Office Suite
  • Case information confidentiality
  • Client Advocacy

Certification

  • Working with vulnerable people card
  • National Police Check
  • Basic Life Support Certificate
  • Mental Health First response certificate
  • Safeguarding children training certificate
  • Hand Hygiene and manual handling certification

References

  • Ashely Churchill, Current Manager, ash_churchill_1988@hotmail.com
  • Tanvir Khan, Manager (NSW Health), (02) 9382 2889

Timeline

Baggage Handler

Swissport
01.2023 - Current

PSA/Porter

NSW Health
01.2022 - 01.2023

CUSTOMER SERVICE REPRESENTATIVE

WOOLWORTHS INSURANCE
01.2019 - 01.2022

Community Services and Case Management -

TAFE NSW
Renae Ackling