Renata Minulina
Sydney,NSW
Summary
I'm a 22yo Macquarie University graduate from Moscow, Russia who has been living in Sydney, Australia for 6 years. I've been working in hospitality for over 4 years. For the last 3 years I've energetically brought a robust work ethic proficiency to the table, my tenure at RWC as an F&B/Gaming/Safe Attendant highlighted my ability to enhance team dynamics and ensure operational excellence. Renowned for reliability and a deep understanding of customer service, consistently contribute to positive outcomes and workplace harmony.
I love to travel and have visited several countries.
I read a lot and am interested in learning languages.
Overview
3
3
years of professional experience
Work History
Gaming Attendant
RWC
08.2023 - Current
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
- Delivered excellent customer service by addressing player inquiries and resolving issues in a timely manner.
Safe Attendant
RWC
03.2023 - Current
F&B Attendant
RWC
04.2021 - Current
- Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
- Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
- Improved team productivity by working collaboratively with colleagues to handle high-volume shifts.
Education
Bachelor of Commerce - Finance
Macquarie University
Sydney, NSW10.2024
Dimploma of International Business - Business
TAFE ULTIMO
Sydney, NSW12.2020
Certificate IV - International Trade
TAFE ULTIMO
Sydney, NSW07.2020
Skills
- Strong Work Ethic
- Patience and understanding
- Team player attitude
- Reliability and punctuality
- Flexibility
Languages
English
Full Professional
Russian
Native or Bilingual
Timeline
Gaming Attendant
RWC
08.2023 - Current
Safe Attendant
RWC
03.2023 - Current
F&B Attendant
RWC
04.2021 - Current
Bachelor of Commerce - Finance
Macquarie University
Dimploma of International Business - Business
TAFE ULTIMO
Certificate IV - International Trade
TAFE ULTIMO
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