Summary
Overview
Work History
Education
Skills
Affiliations
Proficiencies
Professional Development
Projects
Employment Related Skills and Strengths
Residency Status
References
Timeline
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RESHMA SALAPU

Perth,WA

Summary

An intrinsically motivated individual with 6 years of professional background in Software Quality Engineering, demonstrating multifaceted experience in both manual and automated testing, utilising a broad range of cutting-edge technologies, and offering productivity improvements to design, develop, and implement highly scalable platforms from end-to-end.

Overview

11
11
years of professional experience

Work History

Quality Engineer

Console Connect (PCCW Global)
06.2022 - Current
  • Designed and implemented automated test scripts in BDD (Behaviour Driven Development) using Cucumber Features, Scenarios and Step Definitions in Gherkin format to reduce manual regression efforts
  • Experience with Postman & Bruno for heavy manual testing of REST APIs
  • API Request Boundary validations to assist in exposing potential product vulnerabilities
  • Utilisation of MockAPI for API Testing and manipulation of responses
  • Maintaining Rancher deployments with yaml configurations
  • Collaborated with cross-functional teams to ensure comprehensive test coverage and timely delivery utilising SAFe Agile Principles
  • Exposure in conducting Performance testing tools like JMeter to enhance system performance
  • Integration testing with 3rd party products such as HubSpot, Insight
  • Creating test plan and monitoring test progress throughout project release cycle, providing test results and detailed status reports in accordance with Quality Assurance best practices
  • Analysed business requirements and system specifications to identify test requirements
  • Executed backend database testing using SQL Plus, MongoDB, PostgreSQL (PL/SQL)
  • Performed Functional, Integration, regression, positive and negative testing across all environments
  • Provided training and cross skilling for other team members on my areas of expertise
  • Preparing test data and maintaining it within the test environments before and after execution (environment cleanup)
  • Highly skilled in troubleshooting software for producing steps to reproduce.
  • Contributed to root cause analysis to determine core reason for failures and errors.

Quality Analyst

Mastergroup
06.2020 - 06.2022
  • Exceptionally utilising methodologies and quality control standards, including strong analytical and problem-solving skills in identifying whether the product is functional, reliable, and meet the end user's expectations
  • Building and cultivating active working relationships with all functional units of the organization, ensuring efficiency of operations and maintain full understanding of project deliverables
  • Executed backend testing using T-SQL against AzureSQL databases
  • Ensuring all allocated test cases and test scripts are executed and have traceability by utilizing testing Azure DevOps
  • Documented & communicated test results accurately & efficiently
  • Providing internal support (adhoc querying and reporting from internal systems)
  • Troubleshooting issues with different teams to drive towards root cause identification and resolution
  • Participated in project related meetings and provided information required for the meetings as far as the QA and testing status is concerned
  • Also maintaining internal release notes
  • Setting up and managing release testing environments
  • Displaying top-level background of both manual and automation testing procedures in facilitating the development and maintenance of quality control standards to determine improvement areas in the overall product development life cycle
  • Working consistently and diligently within high pressure situations to assist in project delivery within agreed timelines.

Quality Analyst

IOOF Holdings Ltd
02.2018 - 02.2019
  • Nominated twice for Best Employee of the Quarter for excellent performance and consistently meeting expectations on process turnaround for assigned tasks and follow ups, and issue resolution to closure, not only as an individual but also a key member of a high-performing team
  • Liaising with various project team members including Business Analyst, Product Specialist, Stakeholders or Developers to better understand project requirements and develop appropriate resolutions
  • Successfully completing work activities in a timely manner without compromising quality and productivity, as well as making sure that validated deliverables meet functional and design specifications and requirements
  • Accurately identifying, recording, and reporting any flaws, bugs, or issues within the software applications, whilst ensuring defects do not reach the internal system
  • Working collaboratively with clients and actively participating in team meetings to effectively recognize and manage interpersonal communication needs.
  • Developed and maintained quality assurance procedure documentation.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

Assistant Systems Engineer

Tata Consultancy Services
08.2013 - 08.2014
  • Confidently and competently providing technical support as a L1 and L2 Support Engineer to achieve project requirements in terms of functionality, performance, reliability, stability, and compatibility
  • Utilising industry expertise and experience in providing leadership and direction to personnel in the daily coordination of project related activities, ensuring proper and timely completion of the project
  • Developing and implementing test plans using manual testing procedures such as test scripts, scenarios, and other tools for functional application areas and document testing failures
  • Reviewing and providing meaningful feedback on project progress including project design specifications project requirements to retain a high quality standard at all times
  • Outstandingly maintaining efficient work of activities by consistently meeting deadlines, honouring schedules, and coordinating resources and meetings in an effective and timely manner
  • Consistently and constantly reaching and exceeding targets in a high-pressure environment.

Education

Master's Degree in Computer Science Engineering -

Edith Cowan University
01.2018

Bachelor of Engineering - undefined

Gandhi Institute of Technology and Management
01.2013

Skills

  • Adaptability and flexibility
  • Database testing
  • Extensive API Testing
  • Introductory API Security testing
  • exposure to multiple database systems
  • Automated testing with Cypress
  • Test Environment Management
  • Team Collaboration
  • Attention to Detail
  • Test Planning and Strategy
  • Critical Thinking
  • Failure Investigation and Analysis
  • Configuration and Troubleshooting

Affiliations

Member of Australian Computer Society (ACS)

Proficiencies

  • Programming Languages

- C | C++ | Java | Python | JavaScript | HTML | CSS

  • Applications/Technologies

- Microsoft Visual Studio | Eclipse IDE | Microsoft Office Suite | JIRA | Kanban Board | Visual Studio Code | Azure DevOps

  • Networking

- CCNA (TCP/IP, UDP, and HTTP)

  • SQL Database

- AzureSQL, PostgreSQL, MongoDB

  • Automation Testing tools

- Selenium | Cypress | Katalon studio

  • Performance Testing with JMeter
  • Operating Systems: Windows, Linux (Fedora)

Professional Development

  • Certificate Course in C and C++
  • Certificate Course in CCNA
  • ISTQB foundation level
  • SAFe 6.0 training
  • Course in Basic Testing Principles and Selenium
  • Camunda Fundamentals training Course

Projects

Prediction of Sleep Apnoea Using Craniofacial Images, 2018

Employment Related Skills and Strengths


  • Proficient within a dynamic, fast paced working environment
  • Open to change, adaptable in new and varying circumstances
  • Highly skilled with a high emotional intelligence, enabling quick and effective relationship management and relationship building
  • A team player maintaining a professional working relationship by encouraging and building mutual trust, respect, rapport and cooperation among team members
  • A good listener who is balanced, open to opposing perspectives, able to listen and learn from others, and is open to new ideas
  • Able to implement new or improved processes and procedures, aimed at improving efficiency and productivity
  • Strong abilities to work autonomously, with a desire to stay busy and keep achieving targets
  • Highly proficient with various industry related technology and software
  • Confident decision-making abilities with a knack for understanding the needs of the business or organisation at any given time
  • Ability to remain calm and productive under pressure, creating confidence in the team and staff
  • Takes initiative to begin or complete a task without needing prompting
  • Provides regular and skilful communication to achieve an outcome
  • Flexible and open nature, ensuring all tasks required are completed in a mutually beneficial manner
  • Effective communicator, which includes listening and talking
  • Loyal and understanding individual with a desire to provide my employer with as much value as possible

Residency Status

Permanent resident of Australia

References

  • Swathi Murali, Product Manager, Mastergroup (0430826099)
  • Adam Salfinger, Senior Software Developer, Mastergroup (0411243057)

Timeline

Quality Engineer

Console Connect (PCCW Global)
06.2022 - Current

Quality Analyst

Mastergroup
06.2020 - 06.2022

Quality Analyst

IOOF Holdings Ltd
02.2018 - 02.2019

Assistant Systems Engineer

Tata Consultancy Services
08.2013 - 08.2014

Bachelor of Engineering - undefined

Gandhi Institute of Technology and Management

Master's Degree in Computer Science Engineering -

Edith Cowan University

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