Summary
Overview
Work History
Education
Skills
Timeline
Generic

Seth Hooper

Bega,NSW

Summary

During my time in retail I've learnt many skills surrounding customer service as well as a thorough understanding of the workings of businesses. Some of my stronger attributes are due to the flexibility of my skills and my ability to adapt prior skills to a new environment. I have a drive to keep my workspace clean and learn new information about the world around me. I have a proven record for boosting sales and customer loyalty through individualized service. I've learnt to be a resourceful individual, skillful in learning customer needs, directing to desirable merchandise and upselling. Committed to strengthening customer experiences with the store through positivity and professionalism when answering requests and processing sales. I've proven to be a dependable team member with the experience and skills I've gained through this title.

Overview

4
4
years of professional experience

Work History

Retail Sales Assistant

Mitre 10
02.2022 - Current
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
  • Improved store appearance with effective merchandising and creative displays.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash.
  • Opened and closed store and prepared bank drop for manager.
  • Located merchandise across various stores to address customer needs.

Fast Food Worker

KFC Restaurant
10.2020 - 11.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Education

Completed High School (Year 12) -

Bega High School
Bega, NSW
11.2023

Skills

  • Retail
  • POS Systems
  • Willingness to Learn
  • Team Work
  • Communication Skills
  • Computer Literacy
  • Problem Solving
  • Cash Handling
  • Order tracking
  • Time Management

Timeline

Retail Sales Assistant

Mitre 10
02.2022 - Current

Fast Food Worker

KFC Restaurant
10.2020 - 11.2022

Completed High School (Year 12) -

Bega High School
Seth Hooper