Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Gill

Goulburn,NSW

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

12
12
years of professional experience

Work History

2IC Nightfill

Woolworths Supermarket
11.2011 - 01.2024
  • Improved team productivity by streamlining daily operations and implementing efficient processes.
  • Contributed to company growth by identifying new business opportunities and expansion strategies.
  • Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
  • Enhanced team performance with comprehensive training skill development, and continuous feedback.
  • Resolved complex issues promptly through effective troubleshooting techniques, root cause analysis, and solution implementation.
  • Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
  • Performed comprehensive risk assessments to identify potential threats to organizational objectives and implemented proactive mitigation measures accordingly.
  • Conducted employee training sessions to educate employees on products and company policies.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

No Degree - Certificate 2 Retail

Help Enterprises
Toombul, QLD
07.2012

Skills

  • Staff Development
  • Multitasking
  • Customer Service
  • Conflict Resolution
  • Time Management
  • Quality Assurance
  • Effective Communication
  • Organizational Skills
  • Relationship Building
  • Risk Management
  • Team Leadership
  • Decision Making
  • Adaptability
  • Problem Solving
  • Performance Management
  • Policy Implementation
  • Workforce Management
  • Staff Training and Development
  • Staff Management
  • Cost Control
  • Professional and Courteous
  • Negotiation and Conflict Resolution
  • Task Delegation
  • Goal Setting
  • Good Judgment
  • Team Development

References

Zoe Martelli

Assistant Store Manager

Woolworths Carseldine

0449 785 400


Ian Jackson

Assistant Store Manager

Woolworths Sandgate

0413730943


Ari Seuao

Assistant Store Manager

0493554774

Timeline

2IC Nightfill

Woolworths Supermarket
11.2011 - 01.2024

No Degree - Certificate 2 Retail

Help Enterprises
Michael Gill