Jillian Mendoza
Caboolture South,QLD
Summary
I am an honest diligent individual that always gives attention to detail on the work that I am assigned to. I can communicate well and could be easily trained in any role. I believe that I have suitable qualifications and the skills that would match your current requirements. If given the chance to work for your organization, I will make sure to be a high-performing employee that can bring value to your company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Travel Beauty Advisor
Loreal Luxe
10.2024 - Current
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Beauty Host
Mecca Maxima
07.2023 - 10.2024
- Interacted with customers proactively, identifying needs and offering suitable product recommendations
- Maintained an organized backroom for easy access to stock when replenishing shelves
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Front of House staff
Redcliffe RSL
03.2021 - 10.2023
- Wait staff, Bartender, Café and Receptionist (making coffee, preparing cold beverages, preparing meals)
- Receptionist
- Ensure correct PPE and following food safety standards
- Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
- Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
- Assisted in building a positive workplace culture through proactive communication, teamwork, and constructive feedback among colleagues.
- Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
Education
High School diploma -
Certificate III - Hospitality
Mueller College
12.2023
Certificate II - Kitchen Operations
Mueller College
12.2023
Certificate II - Retail Cosmetic
TAFE QLD
QLD12.2023
Certificate - Responsible service of alcohol
Clear To Work
10-2022
Certificate - Responsible service of gambling
Galaxy Training Australia
01-2022
Skills
- Excellent communications skills
- Well presented
- Client relationship building
- Time Management
- Flexibility and adaptability
- Attention to Detail
- Dependable and Responsible
- Customer service
- Organization and multitasking
- Cash handling
Certification
- Certificate III in Hospitality
- Certificate II in Kitchen Operations
- Certificate II in Retail Cosmetic
- Certificate in Responsible service of alcohol
- Certificate in Responsible service of gambling
Languages
Tagalog - filipino
Native or Bilingual
Timeline
Travel Beauty Advisor
Loreal Luxe
10.2024 - Current
Beauty Host
Mecca Maxima
07.2023 - 10.2024
Front of House staff
Redcliffe RSL
03.2021 - 10.2023
Certificate III - Hospitality
Mueller College
Certificate II - Kitchen Operations
Mueller College
High School diploma -
Certificate II - Retail Cosmetic
TAFE QLD
Certificate - Responsible service of alcohol
Clear To Work
Certificate - Responsible service of gambling
Galaxy Training Australia
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