Rheanon Douthie
Lakelands,WA
Summary
Dynamic and results-oriented professional with a diverse background spanning healthcare, retail, and beauty industries. Currently working at Singleton Community Aged Care, enhancing patient satisfaction and demonstrating a commitment to professional growth. Proven track record in team collaboration and attention to detail, with a flair for content curation and compassionate care. Achieved significant outcomes in customer service, product knowledge, and project management.
Overview
7
7
years of professional experience
Work History
Graduate Registered Nurse
Singleton Community Aged Care
08.2024 - Current
- Enhanced patient satisfaction by effectively communicating with patients, families, and healthcare team members
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviours and helping patients regain or improve coping abilities
- Demonstrated commitment to professional growth by attending continuing education courses regularly staying up-to-date on best practices in nursing
- Ability to understand the needs, emotions, and perspectives of diverse patients
Colour Specialist and Operations Specialist
MECCA
09.2021 - 08.2024
- Collaborated with cross-functional teams to achieve project goals on time
- Led cross-functional launches of new products, maximising and exceeding sales targets via visual merchandising and advertisement
- Assisted in developing a strategic plan that aligned with long-term company goals
- Facilitated workshops for the professional development of junior staff members
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Evaluated customer needs and feedback to drive product and service improvement
Freelance Makeup Artist
Self
01.2018 - 02.2024
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations
- Developed customised makeup plans for bridal parties, contributing to memorable wedding experiences
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results
- Assisted in marketing efforts by creating visually appealing content showcasing various makeup styles, attracting new clientele
Casual Team Member
Platypus Shoes
03.2019 - 05.2022
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Visual merchandising skills to enhance customer engagement and sales performance
- Promoting and upselling products and understanding consumer behaviour to cater to their needs
- Team collaboration skills to achieve sales goals
Education
Bachelor of Science - Nursing
Murdoch University
Perth, WA12.2023
Skills
- Compassionate Care
- Content Curation
- Deadline Management
- Researching
- Attention to Detail
- Team Collaboration
- Self-motivation
Timeline
Graduate Registered Nurse
Singleton Community Aged Care
08.2024 - Current
Colour Specialist and Operations Specialist
MECCA
09.2021 - 08.2024
Casual Team Member
Platypus Shoes
03.2019 - 05.2022
Freelance Makeup Artist
Self
01.2018 - 02.2024
Bachelor of Science - Nursing
Murdoch University
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