Rhiannon Marshall
Noble Park
Summary
Professional with strong background in traffic management with 2 years experience, ensuring efficient and safe operations. Demonstrates expertise in coordinating with teams and adapting to dynamic environments to achieve optimal results. Known for reliability, effective communication, and problem-solving abilities. Skilled in traffic control procedures, safety protocols, and regulatory compliance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Traffic Controller
Momentum Traffic Control
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Experience with team leading roles.
- Assisted with traffic control during special events or emergencies, maintaining efficient flow and minimizing disruptions.
- Facilitated traffic control during peak hours, ensuring smooth flow of guests entering and exiting the premises.
Traffic Controller/ Team Leader
Traffic Diversions Group
02.2020 - 08.2022
- Experience with shuttle flow for multi-directional traffic control.
- Assembled signs and cones to direct traffic through construction sites.
- Communicated with team members using hand signals and radios.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Provided timely communication to motorists regarding road closures, detours, or other changes in traffic patterns through electronic message boards and signage placement.
- Experience with team leading roles.
Retail Sales Assistant
SuperCheap Auto
04.2019 - 09.2020
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
eCommerce Officer
Toll Group
02.2018 - 06.2018
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
- Served as the primary point of contact between the organization''s leadership team and operational staff.
- Streamlined rostering processes.
Education
Construction Induction White Card
Star Training & Assessing
Laverton, VIC01-2020
RIISS00058 Traffic Controller Skill Set
Short Courses Australia
Melbourne, VIC04-2025
RIISS00060 Traffic Management Implementer
Short Courses Australia
Melbourne, VIC04-2025
Completed Year 11 - Secondary Education
Siena Catholic College
01.2013
Advanced certificate - Wedding Event Planning
AAWEP
01.2021
Skills
- Traffic Management
- Communication Skills
- Team Work
- Resilience
- Workplace Health and Safety
- Two-way radio proficiency
- Valid Victorian driver's license - Manual and Auto
- Visual observation
- Traffic control team leader
Certification
- Short courses Australia: April 2025 - Current
TC1 - RIISS00058 Traffic Controller Skill Set
- Short courses Australia: April 2025 - Current
TMI1 - RIISS00060 Traffic Management Implementer Skill Set
- Star Training & Assessing: January 2020 - Current
Construction Induction White Card
- Manual Victorian Drivers License - Current
Timeline
Traffic Controller
Momentum Traffic Control
02.2025 - Current
Traffic Controller/ Team Leader
Traffic Diversions Group
02.2020 - 08.2022
Retail Sales Assistant
SuperCheap Auto
04.2019 - 09.2020
eCommerce Officer
Toll Group
02.2018 - 06.2018
Construction Induction White Card
Star Training & Assessing
RIISS00058 Traffic Controller Skill Set
Short Courses Australia
RIISS00060 Traffic Management Implementer
Short Courses Australia
Completed Year 11 - Secondary Education
Siena Catholic College
Advanced certificate - Wedding Event Planning
AAWEP
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