Rhys McMaster
Argenton,NSW
Summary
I am a Crew Coach at Toronto McDonald's with two years of experience in delivering exceptional quality, service, and cleanliness in a fast-paced environment. I have experience in coaching employees on McDonald's Policies and Procedures, while ensuring an outstanding customer experience.
I am able to demonstrate strong communication skills and a proven my ability to thrive under pressure. I am committed to maintaining high standards and a positive work culture, resulting in both high team performance, and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Coach
McDonald's
02.2023 - Current
I am responsible for delivering the highest standards of quality, service and cleanliness (QSC). Whether it is cooking gold standard food, assisting customers with orders or maintaining the cleanliness of the restaurant, I make every customer's experience memorable.
In addition, on some of my rostered shifts, I coach employees on McDonald's Policies and Procedures and provide direction to other team members under the supervision of the Shift Manager.
Education
Toronto High School
Toronto, NSW12-2026
Blackalls Park Public School
Blackalls Park, NSW12-2020
Skills
- Coaching Techniques
- Task Delegation
- Feedback Delivery
- Staff Motivation
- Ability To Work Under Pressure
- High Customer Satisfaction
- Ability To Multitask
- Clear Communication
Timeline
Crew Coach
McDonald's
02.2023 - Current
Toronto High School
Blackalls Park Public School
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