Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rhys Stockford

River Heads

Summary

Dynamic and reliable professional with experience at SPAR, excelling in customer engagement and service. Proven ability to enhance customer satisfaction through exceptional service and problem-solving skills. Skilled in cash handling and store maintenance, fostering a welcoming environment that encourages loyalty and repeat business. Flexible and dedicated, ready to contribute effectively.

Overview

9
9
years of professional experience

Work History

Retail Employee

SPAR
04.2021 - Current


  • Participated in staff training programs to enhance product knowledge and improve customer service skills.
  • Maintained a clean, safe, and organized store environment for the comfort of customers and employees alike.
  • Assisted customers in making informed purchasing decisions by offering knowledgeable advice on products.
  • Processed transactions accurately and efficiently, maintaining cash register accuracy and integrity.
  • Supported colleagues during peak hours by cross-training in various roles including cashier duties.
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Graphic Designer

BullAnt
06.2019 - 05.2020
  • Created digital image files for use in digital and traditional printing methods.
  • Met with customers to present mockups and collect information for adjustments.
  • Edited and enhanced existing artwork and graphics.
  • Developed creative design for print materials, brochures, banners, and signs.

Bartender

Adelaide Fringe
03.2016 - 04.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

High School Diploma -

Urangan State High School
Hervey Bay, QLD
08-2011

Skills

  • Customer engagement
  • Store maintenance
  • Reliability and punctuality
  • Problem-solving
  • Customer service
  • Outgoing personality
  • Exceptional customer service
  • Flexible schedule

Interests

  • Strategy Games
  • Music
  • Video Gaming
  • Digital Art and Animation

Timeline

Retail Employee

SPAR
04.2021 - Current

Graphic Designer

BullAnt
06.2019 - 05.2020

Bartender

Adelaide Fringe
03.2016 - 04.2019

High School Diploma -

Urangan State High School
Rhys Stockford