Summary
Work History
Education
Skills
Languages
Timeline
Generic

Riad Chaaban

Summary

I am an active & enthusiastic individual looking to gain and expand my skills, knowledge and experience in the workforce. I have a great desire to learn as well as succeed. I am open to tackling a variety of tasks.

Work History

DSO/ detainee service officer

SERCO - Villawood Immigration Detention Centre
2012 - 2022
  • Regular secondment in Chrismas Island
  • ERT/ Emergency Response Team
  • T&E/ Transport and escort, including transport of detainees back to their home countries.
  • Conducted regular training sessions for staff development and skills enhancement.
  • Coordinated closely with other departments to resolve complex client issues while maintaining professionalism at all times.
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Facilitated communication between clients and other service providers.

Security Guard and Patrol

Bay Security Services
2011
  • Conducted regular patrols of assigned areas, including commercial and residential properties, to ensure safety and security
  • Managed access points, checked identification, and authorized entry for employees, visitors, and contractors, ensuring only authorized personnel were allowed on premises
  • Responded quickly to alarms, emergencies, and suspicious activities, taking appropriate action and notifying law enforcement when necessary

State Emergency Service- SES
2010 - 2012
  • Responded to emergency situations, including natural disasters, road accidents, and community emergencies, providing critical support and assistance
  • Participated in search and rescue operations, including flood rescues, storm damage response, and providing first aid when required
  • Assisted in community outreach programs, educating the public on emergency preparedness and safety measures
  • Collaborated with team members and other emergency services to ensure coordinated and effective response efforts

Truck Driver

Big Jims Transport PTY LTD
2008 - 2009
  • Transported goods across various locations, ensuring timely and safe delivery of cargo
  • Conducted routine inspections and maintenance checks on the truck to ensure it was in safe and optimal working condition
  • Ensured all loads were properly secured and balanced, adhering to safety regulations to prevent shifting or damage during transit

G.A.P Fencing
2000 - 2002
  • Installed Colorbond and tubular fences for residential and commercial properties, ensuring precise measurements and alignment
  • Prepared installation sites by clearing debris, marking boundaries, and ensuring the ground was level and ready for fence installation
  • Transported and handled fencing materials, including Colorbond panels, posts and tubular components, ensuring safe and efficient setup
  • Inspected completed installations to ensure they met company standards and client specifications, making adjustments as necessary

Customer Service and Stock Control

Fyshwick Golden Fruit and Veg
1996 - 1998
  • Provided friendly and knowledgeable service to customers, assisting with product inquiries, locating items, and offering recommendations
  • Processed sales transactions efficiently and accurately, handling cash, credit, and other payment methods while ensuring customer satisfaction
  • Monitored inventory levels, restocked shelves, and managed stock rotation to ensure freshness and availability of products

Education

Certificate III - Business

Alfie
Online
12-2024

Advanced Diploma - Civil Engineering

Copeland College
01.1993

Skills

  • Well presented with a professional attitude
  • Car driver licence, map reading and navigation
  • Great time management skills
  • Ability to work effectively & efficiently within a team environment
  • Great communication skills both verbally & written
  • Hardworking & reliable
  • Willingness to learn new skills
  • Competent, responsible and reliable
  • Ability to multi-task and prioritise
  • MR driver licence, security licence, first aid, SES rescue and security operation
  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace safety
  • Incident reporting
  • Emergency response
  • Security operations experience

Languages

Arabic
English

Timeline

Advanced Diploma - Civil Engineering

Copeland College

DSO/ detainee service officer

SERCO - Villawood Immigration Detention Centre
2012 - 2022

Security Guard and Patrol

Bay Security Services
2011

State Emergency Service- SES
2010 - 2012

Truck Driver

Big Jims Transport PTY LTD
2008 - 2009

G.A.P Fencing
2000 - 2002

Customer Service and Stock Control

Fyshwick Golden Fruit and Veg
1996 - 1998

Certificate III - Business

Alfie

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Riad Chaaban