Richard Connor
Brisbane
Summary
With 8 years of continuous upskilling and growth, I have gained valuable experience in pick and packing for online orders at EB Games, accumulating 4 years of expertise in this area. Additionally, I have successfully led a team of 5-15 individuals within the E-commerce Department at EB Games for over 2 years. Currently, I am focused on expanding my knowledge in further KPI tracking by lodging worker hrs too appropriate task too ensure monthly cost are accurate, working with IT support teams too resolve department issues, communicating with suppliers,
My track record demonstrates my ability to cultivate positive work environments by effectively communicating and addressing worker mental health and personal matters. These efforts have been recognized by both my peers and leaders, resulting in multiple awards.
Overview
9
9
years of professional experience
Work History
Procurement Associate
EB Games Procurement Department.
10.2022 - Current
- Receiving goods from suppliers and inspecting parts for our refurbish teams.
- Weekly counts of stock within pallet racking locations and shelving locations.
- Forklift operations. (sit down and stand up based forklift)
- Unloading and Loading trucks.
- Resupplied Teams with the required stock too ensure monthly cost targets are meet.
- Stocked and tracked over flow sku's with correct information with-in pallet racking system. (Excel)
- Test and tagged electrical equipment for our preowned stock for customers.
- Being flexible with my time as my ditties could pivot to higher priority task given by my leads.
- Day to day schedule cleaning to ensure a clean department.
- Received 2 Warehouse Leader choice awards and Golden department based ETHOS awards.
Team Lead
EB Games E-commerce Department
04.2020 - 10.2022
- Oversaw warehouse staff and operations around online-based orders for EB Games E-commerce department.
- Managed full day-to-day operations in absence of leads, ensuring accurate batching of customer orders and meeting deadlines.
- Maintaining expected targets for day to day operations via monitoring KPI's through PowerBi and reporting too leads for meeting on worker performance.
- Creating batches eg (customers orders) via Navision and Ruby apps too be packed and shipped.
- Maintained excellent product knowledge and maintained a high QA on high price sku's to identify wrong stuck or embargo stock before shipped too customer.
- Created SOP for new packaging equipment for the department.
- Working on Annually personal and team based goals.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product package via one on one training for new staff.
- Improved team collaboration through effective communication and coordination with coworkers.
- Nominated for multiple ETHOS awards and received Warehouse Leaders choice award.
Pick and Packer
EB Games E-commerce Department
02.2016 - 04.2020
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Education
High School Diploma -
Wavell State High School
Wavell Heights, QLD11.2011
Skills
- Leadership skills
- Training and creating work SOP's
- Team Monitoring
- Team Goals
- Shipping and Receiving
- Forklift Operations
- Delegating Work
- Multiple Priorities Management
- Multitasking Abilities
- Self-Motivated
- Flexible and Adaptable
- Customer focus
- Received multiple ETHOS based and Warehouse Leader based awards
Accomplishments
- Achieved The leaders of the warehouse 3 times within the 8 years with EB Games.
- Achieved multiple gold department based awards.
- Nominated for multiple ETHOS based awards.
- Stepping up to a temp supervisor during our peak seasonally sales (Black Friday Sales) on night shifts and helped decrease workloads on day shifts by reaching my set goals for targets.
Additional Information
Donna Smith ( Currently reporting too )
Company: EB Games
Position: Procurement Manager
Contact info: 0421 673 535
Rachel Snasberry ( Worker Reference )
Company: EB Games
Contact info: 0499 200 023
Position: Procurement Supervisor
Robert Saunders (Resigned)
Company: EB Games
Position: E-commerce Operations manager (Resigned)
Contact info: 0424 969 344
Timeline
Procurement Associate
EB Games Procurement Department.
10.2022 - Current
Team Lead
EB Games E-commerce Department
04.2020 - 10.2022
Pick and Packer
EB Games E-commerce Department
02.2016 - 04.2020
High School Diploma -
Wavell State High School
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