Taylor Morris
Glass House Mountains
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organisational growth.
Overview
8
8
years of professional experience
Work History
Retail Assistant
EB Games
09.2017 - 02.2020
- Assisted customers in locating products, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems.
- Provided product knowledge to customers, fostering informed purchase decisions.
- Collaborated with team members to maintain store presentation and organization.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Engaged in promotional activities, driving sales and customer engagement initiatives.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Retail Store Manager
Smokemart & Giftbox
07.2015 - 08.2018
- Oversaw daily store operations, ensuring optimal customer service and satisfaction.
- Trained and mentored staff on product knowledge and retail best practices.
- Managed inventory levels, conducting regular stock assessments to minimize losses.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Developed schedules for team members, optimizing labor costs while maintaining service quality.
- Executed loss prevention measures, reducing shrinkage through staff compliance training.
- Fostered a positive work environment, boosting team morale and productivity through effective communication.
Retail Assistant
Cash Converters
07.2012 - 06.2015
- Managed inventory levels, ensuring stock availability and accuracy.
- Trained new staff on operational procedures and customer service standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
Education
Year 12 -
Narangba Valley State Scool
2010
Skills
- Time management capabilities
- Flexible schedule availability
- Adaptability and resilience
- Conflict resolution techniques
- Multitasking
- Strong communication and interpersonal skills
Timeline
Retail Assistant
EB Games
09.2017 - 02.2020
Retail Store Manager
Smokemart & Giftbox
07.2015 - 08.2018
Retail Assistant
Cash Converters
07.2012 - 06.2015
Year 12 -
Narangba Valley State Scool
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