Rihanna Wehby
Sydney ,NSW
Summary
Dedicated Hospitality Worker with a proven track record at Sydney Acai and Deserts, excelling in customer service and food safety. Demonstrated ability to enhance guest satisfaction and resolve complaints efficiently, fostering a clean and secure environment. Skilled in multitasking and teamwork, I have significantly contributed to a high-quality service delivery, training new staff, and ensuring operational excellence.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Sydney Acai and Deserts
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Trained new staff members on proper customer service and hospitality policies.
- Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Customer Service Cashier
Acai Vibez
Rockdale, NSW
11.2024 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
Completed Year 10
Kingsgrove High School
Kingsgrove, NSWSkills
- Customer service
- Multitasking
- Hospitality services
- Problem-solving skills
- Excellent communication
- Food safety
- Supply restocking
- Cleaning and sanitizing
- Time management
- Teamwork and collaboration
- Problem-solving
- Organizational skills
- Multitasking Abilities
- Attention to detail
- Decision-making
- Team building
- Staff training
- Payment processing
- Phone and email etiquette
- POS system operation
Certification
Beauty completed at St George tafe
Timeline
Customer Service Cashier
Acai Vibez
11.2024 - Current
Hospitality Worker
Sydney Acai and Deserts
Completed Year 10
Kingsgrove High School