Riley Simpson
Brisbane,QLD
Summary
I see myself as a friendly and engaging worker with history of delivering excellent customer service in a busy retail setting. During the Covid period I was employed for Woolworths, we faced many challenging customers and set backs due to delivery changes, but needed to stay active and strong for the community. This helps me to have Strong payment processing and client engagement skills to promote seamless store operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Rode Meats
Brisbane, Stafford Heights, Queensland
06.2022 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Answered phone calls to assist customers with questions and orders.
Cashier
Woolworths
Brisbane, Aspley, Queensland
03.2017 - 06.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Performed other duties as assigned by management.
Education
Certificate IV - Business
Padua College
Brisbane, QLD10-2017
Skills
- Customer Services
- Product Merchandising
- Payment Collection
- Cash Handling
- Customer Complaint Resolution
- Product Recommendations
- Product Knowledge
Certification
- Certificate IV in Business Studies
- License to operate a Boat, as of 2017
Affiliations
- On my days off I like to go camping with mates and go to rodeos
- I enjoy researching many different topics from day to day life
References
References available upon request.
Timeline
Customer Service Cashier
Rode Meats
06.2022 - Current
Cashier
Woolworths
03.2017 - 06.2022
Certificate IV - Business
Padua College
- Certificate IV in Business Studies
- License to operate a Boat, as of 2017
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