Rinkazia Gorsi
Narre Warren,VIC
Summary
Proven Manager at Mist Olinda Reception Centre, adept in strategic planning and workforce management, significantly enhanced team performance and customer loyalty. Skilled in early childhood education at Glory Kids,Childcare Centre, promoting student engagement and support. Excels in financial management and verbal communication, achieving targets and fostering positive environments. Dedicated [Job Title] provides students with safe and nurturing learning environment. Possesses excellent communication, interpersonal and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Manager
Mist Olinda Reception Centre
01.2022 - 01.2024
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Childcare Educator
Glory Kids,Childcare Centre
04.2013 - 07.2015
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Addressed behavioral and learning issues with parents and daycare management.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Coordinated schedules of activities, events, and field trips.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Taught students basic academic, behavioral, and social skills.
- Communicated with children's guardians about daily activities, behaviors and related issues.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Brought signs of potential emotional and developmental problems in children to caregiver's attention.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gathered materials and resources to prepare for lessons and activities.
- Utilized technology to develop instructional materials and activities for children.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Actively encouraged children to develop their communication, problem-solving and social skills.
Education
Diploma Of Children's Services - Childcare
TBM Training Pty Ltd
Cranbourne, VIC03.2013
Skills
- Financial Management
- Strategic Planning
- Expense Tracking
- Business Administration
- Marketing
- Workforce Management
- Policy Implementation
- Student Engagement
- Classroom Management
- Curriculum Planning
- Early Childhood Education
- Special Needs Support
- Verbal and written communication
- Hygiene practices
- Positive Reinforcement
- Cleaning and sanitation
- Nutrition knowledge
- Age-Appropriate Activities
- Student needs assessment
travelling, reading,gardening
one of my passions is travelling and reading. Both these activities help me to visit new places and meet new people.
Travelling has taught me a lot about human life and help me expand the way i see things.Reading takes me to a different world altogether. Gardening , takes me closer to nature. i can connect to a different me when i am with nature.
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Limited Working
Timeline
Manager
Mist Olinda Reception Centre
01.2022 - 01.2024
Childcare Educator
Glory Kids,Childcare Centre
04.2013 - 07.2015
Diploma Of Children's Services - Childcare
TBM Training Pty Ltd
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