Rishabh Chhabra
Chinchilla,QLD
Summary
Dynamic and results-driven professional with extensive experience in management and operations at Chinchilla RSL Club. Proven ability to enhance customer satisfaction and drive revenue growth through effective team leadership and compliance management. Skilled in financial reporting and adept at training staff to deliver exceptional service in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Bar Supervisor
Chinchilla RSL Club
Chinchilla, queensland
10.2024 - Current
- Supervised daily bar operations ensuring smooth service and customer satisfaction.
- Trained and mentored new staff on drink preparation and service standards.
- Maintained cleanliness and organization of the bar area for optimal performance.
- Performed opening and closing procedures each day.
- Supervised daily operations of the bar including opening and closing procedures.
- Poured wine, beer, and cocktails for patrons.
- Maximized efficiency by delegating tasks to staff members based on their skill sets.
Duty Manager
Seabreeze Hotel
03.2023 - 05.2024
- As a Duty Manager for a pub, I excel in overseeing day-to-day operations to ensure seamless functioning of the establishment.
- With a focus on customer satisfaction, team leadership, and compliance, I bring a proven track record of managing staff, maintaining a safe and welcoming environment, and driving revenue growth.
- Managed staff training programs to enhance service quality and efficiency.
Duty Manager
The Club Hotel Chinchilla
05.2021 - 03.2023
- As a duty manager, I oversee operations, manage staff, and maintain compliance, ensuring a seamless experience for customers and efficient functioning of the establishment.
- Staff Supervision: Effectively manage and coordinate the activities of the pub staff, including bartenders, servers, and support staff.
Administration Manager
First National Real Estate
11.2020 - 05.2021
- Efficient real estate administrator adept at managing documentation, scheduling appointments, and communicating effectively with clients and stakeholders.
- Strong organizational skills ensure smooth office operations and enhance customer satisfaction.
Manager
Masala Hut
01.2018 - 11.2020
- As a manager for an Indian cuisine establishment, I leverage my expertise in restaurant operations to ensure the seamless functioning of the establishment.
- With a focus on delivering authentic culinary experiences, maintaining high standards of customer service, and fostering a positive work environment, I drive the success and growth of the restaurant.
Education
High School Diploma -
Chinchilla State High School
Chinchilla01.2019
Skills
- Management
- Rostering
- Adaptability
- Financial reporting and management
- Compliance
- Team leadership
- Communication
- Operations management
- Staff training
- Compliance management
- Customer service
- Food handling
- Staff management
- Bar staff supervision
- Cash handling
Timeline
Bar Supervisor
Chinchilla RSL Club
10.2024 - Current
Duty Manager
Seabreeze Hotel
03.2023 - 05.2024
Duty Manager
The Club Hotel Chinchilla
05.2021 - 03.2023
Administration Manager
First National Real Estate
11.2020 - 05.2021
Manager
Masala Hut
01.2018 - 11.2020
High School Diploma -
Chinchilla State High School