Rishita Gulati
Mernda,VIC
Summary
Dynamic and customer-focused professional with diverse experience in fast food, retail, and gaming environments. Proven ability to deliver exceptional customer service, manage high-volume transactions, and support team operations. Adept at multitasking, resolving conflicts, and maintaining a positive and efficient work atmosphere. Currently excelling as a gaming attendant, bringing strong communication skills, attention to detail, and a commitment to enhancing customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Gaming Attendant
Rose Shamrock Hotel
Reservoir , VIC
10.2023 - Current
- Interacting with customers
- Preparing drinks for customers
- Serving food to customers
- Operating cash registers, scanners and other equipment
- Knowledge of OH&S
- EFTPOS and POS usage
- Balancing cash at beginning and end of shift
- Ensuring compliance with gaming laws and regulations
- Assisting with cash handling and payouts
- Working collaboratively with other hospitality staff
- Problem Solving
Customer Server
The Cheesecake Shop
South Morang , VIC
07.2023 - 04.2024
- I welcomed customers and took orders accurately and efficiently.
- Knowledge of POS systems and efficient cash handling.
- Provided assistance to the bakery staff as needed for production.
- Resolved customer complaints in a timely fashion.
- Tracked inventory levels for various products and reported any discrepancies.
- Balanced cash drawers at the end of the shift and submitted the necessary paperwork.
Team Member
Zambrero
Mernda, VIC
08.2023 - 10.2023
- greeted customers upon entering the store with a friendly demeanor.
- Assisted customers with product selection and the ordering process.
- Provided customer service support to ensure satisfaction.
- Operated cash registers and POS systems to process payments from customers.
- Maintained a clean and organized work area throughout the shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Bachelor of Aviation - Aviation Management
Holmes Institute
Melbourne, VIC11-2026
High School Diploma -
Vivek High School
Chandigarh, India 04-2023
Skills
- Strong Work Ethics
- Teamwork and Collaboration
- Time Management
- POS Systems
- Active Listening
- Cash Handling
- Excellent Communication
- Problem-Solving
Certification
- RSA Certificate
- RSG License
Timeline
Gaming Attendant
Rose Shamrock Hotel
10.2023 - Current
Team Member
Zambrero
08.2023 - 10.2023
Customer Server
The Cheesecake Shop
07.2023 - 04.2024
Bachelor of Aviation - Aviation Management
Holmes Institute
High School Diploma -
Vivek High School
- RSA Certificate
- RSG License
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