Rita Baqtr
Deer Park,Australia
Summary
I am seeking a part-time customer service role where I can utilize my skills and make positive impact.
I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. With extensive experience in customer service roles, I excel at ensuring a positive experience for guests, while also demonstrating a proven ability to work efficiently in fast-paced environments with attention to detail. My strong communication skills enable effective collaboration with team members to achieve common goals, and my commitment to upholding food safety procedures and sanitation standards reflects my dedication to excellence. Additionally, I am flexible and adaptable, capable of quickly learning new tasks and procedures to contribute effectively to any team. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Kitchen Hand
hungry jays
Laverton North , Victoria
10.2024 - Current
- Contributed to menu planning by providing input on dish preparation and presentation.
- Stored food in designated containers and storage areas to prevent spoilage.
- Took and recorded temperatures of food, refrigerators and freezers.
- Organized storage areas for efficient access to items when needed.
- Acquired new skills to support team and further accommodate customer needs.
- Cleaned dishes, pots, pans and utensils.
- Cleaned and sanitized utensils, dishes or silverware.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Served food during catered events or banquets as requested by supervisors or chefs.
- Restocked condiments on tables throughout restaurant dining room.
- Assisted with special event catering and preparation, including setup and food service.
- Maintained an organized workstation, ensuring tools and ingredients are readily available..etc
Catering Assistant
hungry jays
Laverton North , Vic
10.2024 - Current
- Handled cash and processed payments for catering services.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Reviewed number of utensils available to rectify potential mistakes in place setting.
- Assisted in menu planning and ingredient sourcing for various events.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
- Implemented waste reduction strategies to minimize food and supply waste.
- Cleaned kitchen equipment and surfaces after each event.
- Maintained cleanliness and organization of kitchen equipment and utensils.
Barista
tabets bakery
Brusnwick, Vic
10.2023 - Current
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Received and accurately processed customer payments.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Described menu items to customers and suggested appealing products.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Operated cash registers to process customer payments.
Customer Service
tabets bakery
Brunswick, Vic
10.2023 - Current
- Provided exceptional customer service to patrons, ensuring a welcoming and enjoyable dining experience
- Took orders accurately and efficiently, demonstrating strong knowledge of menu items and specials
- Collaborated with kitchen staff to ensure timely delivery of food orders and maintained communication with guests regarding order status
- Managed cash transactions and processed payments accurately, maintaining a balanced cash drawer
- Uphold restaurant cleanliness standards, including sanitizing tables, chairs, and other surfaces regularly
- Managed customer service inquiries, complaints, escalations.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
- Greeted visitors and provided customer service assistance.
Education
Advanced diploma - legal practice
Victoria University
Melbourne, VICVCE - YEAR12
catholic Regional college sydnham
Skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work efficiently in fast-paced environments
- Knowledge of food safety and sanitation procedures
- Cash handling and transaction processing
- Team player with a positive attitude
- Time management
- Catering support
- Kitchen cleaning and maintenance
- Team collaboration
- Food presentation
References
Jalbano, jalbano@crcs.vic.edu.au, 93610033
Languages
- English
- Arabic
- Assyrian
Languages
English
Professional
Arabic
Professional
Assyrian
Professional
Availability
Monday, Wednesday, Friday, Saturday,sunday
Timeline
Kitchen Hand
hungry jays
10.2024 - Current
Catering Assistant
hungry jays
10.2024 - Current
Barista
tabets bakery
10.2023 - Current
Customer Service
tabets bakery
10.2023 - Current
Advanced diploma - legal practice
Victoria University
VCE - YEAR12
catholic Regional college sydnham
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