Rita Quaini

KEY PROFESSIONAL SKILLS

Leadership and Staff Management

• Leadership, supervision and coordination of OSHC educators.
• Staff mentoring, guidance and professional support.
• Team communication, collaboration and relationship management.
• Delegation of responsibilities and oversight of daily staff duties.
• Fostered positive, inclusive, and accountable workplace culture, enhancing team morale and collaboration.
• Supporting staff understanding of service policies and professional expectations.

Operational and Service Management

• Oversaw daily OSHC operations and ensured effective service delivery, meeting the needs of children and families.
• Staff rostering, operational planning and resource allocation.
• Managed administrative responsibilities and maintained service documentation to ensure compliance and operational efficiency.
• Financial oversight, budget awareness and resource management.
• Development and implementation of efficient operational practices.
• Management of competing priorities and operational challenges.
• Communication and coordination with school leadership.

Regulatory Compliance and Quality Assurance

• Sound knowledge of the National Quality Framework (NQF).
• Application of the National Quality Standard (NQS).
• Understanding of the Education and Care Services National Law and Regulations.
• Contribution to Quality Improvement Plan (QIP) development and implementation.
• Preparation and organization of service compliance documentation.
• Support for Assessment and Rating requirements.
• Risk assessment, child safety and workplace health and safety practices.
• Commitment to continuous improvement and reflective practice.

Educational Programming and Child Development

• Oversight of age-appropriate and developmentally suitable programs.
• Application of My Time, Our Place (MTOP) principles.
• Promotion of inclusive educational experiences.
• Supporting children's social, emotional and developmental wellbeing.
• Encouraging independence, confidence, creativity and positive relationships.
• Ensuring programming reflects children's interests, abilities and individual needs.

Engaged with community and families to foster strong relationships.

• Establishing and maintaining positive relationships with children and families.
• Professional communication with parents and caregivers.
• Strong collaborative relationships with school staff and management.
• Responding professionally to family enquiries, concerns and feedback.
• Promoting a welcoming environment that values diversity and inclusion.
• Maintaining continuity of care and family confidence in service delivery.