Ritu Panchal
Brisbane,QLD
Summary
Aspiring nurse and midwife currently pursuing a Bachelor of Nursing/Midwifery at the University of Queensland, eager to gain clinical exposure and practice skills in a hospital environment, with a special interest in cultural appropriation of midwifery practices in Indonesia.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Burrito Bar
- Duration: 12/2020 - 08/2021
- Served customers, handled cash transactions, maintained cleanliness, collaborated with coworkers in a busy environment
- Excelled in completing time-pressured duties efficiently, contributing to team efforts and customer satisfaction
Front End and Self Checkout Team Member
Woolworths Supermarkets
09.2023 - Current
- Responsible for scanning and packing orders, handling transactions, and working efficiently under time pressure to ensure a smooth customer experience at the front end and self-checkout areas
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
Bachelors of Nursing/ Midwifery - Health And Behavioural Sciences
The University of Queensland
Saint Lucia, QLD01.2027
High School Diploma -
Corinda State High School
Corinda, QLD11.2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Teamwork and Collaboration
- Good communication skills
- Quick Learner
- Responsible and Punctual
Certification
- CPR and First Aid Training
- Patient Handling Training
- SITHFB005 - Prepare and Serve Espresso Coffee
- SITXFSA001 - Use Hygiene Practices for Food Safety
Volunteering
- Lifeline Shop Inala- OpShop.org
Address: Cnr Inala Avenue & Serviceton Avenue Inala PlazaShopping Centre, Inala QLD 4077
From 14 September 2020 to 17 September 2020
Total time: 20 hours
Duties: Managed cleaning tasks, assisted customers, and handled store arrangements.
Received Certificate II in Active Volunteering
- RSPCA Animal Hospital, Wacol
Address: 139 Wacol Station Rd, Wacol QLD 4076
From 20 February 2023 to 29 May 2023
Duties: Cared for post-operative (desexed) cats and dogs, maintained cleanliness of facilities, engaged animals in enrichment activities and quality time, and assisted in minor medical procedures such as providing steam to cats with respiratory issues
Languages
Hindi (Native Language)
English (Second language)
Extracurricular Activities
Member of:
- University of Queensland Indian Student Club (UQISC), 2024- Present
- University of Queensland Nursing and Midwifery Student Association (UQ NAMSA), 2024- Present
- Anytime Fitness, Richlands, QLD
References
- Burrito Bar Manager(during my working duration):Bhavesh Prajapati
Contact No. +61430416000
- RSPCA Animal Hospital Wacol
Contact No. 0734269910
- Anna Megueria (Personal Trainer)
Contact No. +61419846477
- Woolworths, Forest Lake: 0730123392
Customer Service Team Manager: Amanda Gordon
Timeline
Front End and Self Checkout Team Member
Woolworths Supermarkets
09.2023 - Current
Customer Service Representative
Burrito Bar
Bachelors of Nursing/ Midwifery - Health And Behavioural Sciences
The University of Queensland
High School Diploma -
Corinda State High School
- CPR and First Aid Training
- Patient Handling Training
- SITHFB005 - Prepare and Serve Espresso Coffee
- SITXFSA001 - Use Hygiene Practices for Food Safety
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