Dedicated and customer-focused individual seeking a Customer Service Representative position at 7-Eleven. Eager to leverage one year of experience in customer service and retail, along with strong communication and problem-solving skills, to contribute to the success of the team.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Shivam Indian Groceries Store
01.2024 - Current
Assisted customers with locating products and provided recommendations
Managed cash register operations and processed payments
Maintained store cleanliness and organized product displays
Addressed and resolved customer complaints promptly
Assisted with inventory management and restocking
Customer Service Representative
Get it Fixt Mobile Shop
06.2023 - 01.2024
Assisted customers with mobile device issues and repairs
Managed sales transactions and provided product information
Maintained store displays and inventory levels
Handled customer inquiries and provided technical support
Education
Master Of Engineering - Biomedical Engineering
University of technology Sydney (UTS), Ultimo, NSW
12.2025
Right now on vacantion
Skills
Customer Service: Strong ability to engage with customers and ensure a positive shopping experience
Communication: Excellent verbal and written communication skills
Problem-Solving: Proficient in resolving customer concerns effectively
Cash Handling: Experienced in managing transactions and balancing registers
Time Management: Ability to prioritize tasks in a fast-paced environment
Team Collaboration: Skilled at working with team members and training new employees
References
Shivam Indian Grocery Store
Krunalbhai
Timeline
Customer Service Representative - Shivam Indian Groceries Store
01.2024 - Current
Customer Service Representative - Get it Fixt Mobile Shop
06.2023 - 01.2024
University of technology Sydney (UTS) - Master Of Engineering, Biomedical Engineering
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