Rochelle Knight
Melton,VIC
Summary
Kind Caregiver with 8 years experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client needs.
Personable Retail Assistant with 21 years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities.
Overview
21
21
years of professional experience
Work History
RETAIL ASSISTANT
Shaver Shop Melton
Melton
09.2017 - Current
- Greet customers as soon as they walk in
- Help customers locate products and check store systems for merchandise for other stores
- Use consultative sales approach to understand customer needs and recommend relevant offerings
- Input credit and debit card payments in POS system to complete purchases
- Process returns and refunds to achieve customer satisfaction
- Process web orders and click and collects
- Open and close store
- Opening new merchandise and stock shelves
- Complete orders and organize product deliveries to meet deadlines
- Coordinate restocking of sales floor with current merchandise and accurate signage for current promotions
- Assist customers with support over the phone with inquiries
- Works independently with minimal supervision.
CAREGIVER
Mums
Melton, Vic
10.2016 - 07.2024
- Assist with dressing guidance, showering, grooming, meal preparation, and medical reminders
- Emotional support and companionship
- Clean house, run errands, manage laundry, and complete weekly grocery shopping
- Take mum to all professional appointments.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- The reason that I'm no longer her carer is because she recently passed away. I loved being a carer. It was an amazing job, and I'd love to continue doing it.
RETAIL ASSISTANT
Sanity Melton
Melton
11.2014 - 04.2015
- Balanced and organized cash register by handling cash, counting change
- Greet customers, help locate merchandise, and suggest suitable options
- Use POS system to process sales, returns, online orders, and gift card activations
- Restock sales floor and replenish shelves and bins for optimal appearance.
RETAIL ASSISTANT
Target Airport West
Airport West
09.2003 - 06.2009
- Trained new staff members in kids wear, babies, nursery, menswear, and shoes
- Was on fill team at least 3 nights a week
- Stocking shelves and racks
- Got new merchandise ready for new sales
- Was on stock take every year
- Worked at the toy sale table giving customers rain checks of sold out items every year.
Education
DIPLOMA OF BEAUTY THERAPY -
Melbourne Helene Abicair
Essendon12.2006
Essendon Keilor College
Essendon12.2004
Cert 3 Individual Support Ageing & Disability
ITHEA
Melbourne, VICSkills
- Ability To Multitask
- Ability To Work Under Pressure
- Communication Skills
- Teamwork
- Fast Learner
Awards
Shavershop recognition award of 5 years of service
References
- Luke Raymond Shavershop Store Manager 0459031273
- Sandeep Kahlon Shavershp Assistant Manager 0433606316
Timeline
RETAIL ASSISTANT
Shaver Shop Melton
09.2017 - Current
CAREGIVER
Mums
10.2016 - 07.2024
RETAIL ASSISTANT
Sanity Melton
11.2014 - 04.2015
RETAIL ASSISTANT
Target Airport West
09.2003 - 06.2009
DIPLOMA OF BEAUTY THERAPY -
Melbourne Helene Abicair
Essendon Keilor College
Cert 3 Individual Support Ageing & Disability
ITHEA
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