- Music
- Outdoor Recreation
- Martial Arts
- Swimming
- Team Sports
- Crafting and DIY Projects
- Cooking
ROHAN NAUTIYAL
Sydney,Australia
Summary
Customer-focused and versatile professional with extensive experience in customer service, retail, and labor-intensive roles. Demonstrates excellent communication, teamwork, and problem-solving skills. Proven ability to adapt to dynamic environments, ensuring high-quality service and operational efficiency. Committed to continuous learning and delivering positive customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Labourer
Sea Air Installations
08.2023 - Current
- Company Overview: Sea Air Installations is a manufacturer of high-quality sheet metal products, specializing in the production of ventilation for commercial applications
- Operated machinery for sheet metal manufacturing and assisted in assembling AC vents
- Ensured product quality by inspecting finished items against specifications
- Maintained cleanliness and organization of the work environment
- Collaborated with team members to meet production deadlines
- As a General Labourer at Sea Air Installations, I aided in the production process of ac vents, ensuring I used efficient and precise manufacturing techniques to make the highest quality product possible
Labourer (Casual)
Woolworths Supermarket
11.2022 - 10.2023
- Collected and returned shopping trolleys efficiently, ensuring cleanliness and functionality
- Conducted routine maintenance checks on trolleys
- Provided exceptional customer service by assisting shoppers with inquiries and concerns
- As a trolley collector for Woolworths super markets, I was responsible for collecting and returning shopping trolleys to designated areas within a retail store or shopping centre
- They ensure that all trolleys are in good condition, clean and ready for use by customers
- The Trolley Collector must work in a timely and efficient manner, and be able to provide excellent customer service to all customers
Sales Assistant
Yd Men’s Clothing
03.2022 - 10.2023
- Delivered personalized assistance to customers, ensuring an exceptional shopping experience
- Maintained up-to-date knowledge of products and fashion trends to recommend items
- Supported stock management and ensured the sales floor remained organized and presentable
- As a Men's Clothes Sales Assistant, my primary responsibility is to assist customers in finding and purchasing men's clothing items that meet their needs and preferences
- From working in a retail environment, such as a department store, my interact with customers on a daily basis have strengthened my communication skills, and interaction skills
Night Fill Team Member
Coles
04.2022 - 09.2022
- Replenished shelves accurately during night shifts, adhering to store guidelines
- Organized products effectively for customer accessibility
- Participated in inventory management and stock rotation to minimize waste
- As a Night fill Member at Coles Supermarkets, It was crucial that our stores are well-stocked and ready for customers each day
- Working during the night shift, was responsible for efficiently and accurately replenishing shelves, organizing products, and maintaining a clean and safe working environment
- This job provided me with an attention to detail, strong work ethic, and commitment to customer satisfaction will contribute to the overall success of our store operations
Kids Sports Coach
Motiv8sports
03.2022 - 04.2022
- Coached children in various sports, emphasizing teamwork, fair play, and skill development
- Created a safe and enjoyable environment by enforcing rules and monitoring safety
- As a Kids Sports Coach I was responsible for teaching and coaching children in various sports and physical activities, fostering their growth and development, and ensuring a safe and enjoyable experience for all participants
- This job helped gain communication skills, that I will be able to utilize later in life
- Likewise, it allowed me to make a small difference in kids lives, helping them live a happier and healthier life
Casual Sales Assistant
Domino’s
04.2019 - 04.2020
- Provided efficient and friendly service to customers, handling orders across multiple platforms
- Assisted in food preparation and maintained store cleanliness
- Addressed customer concerns professionally, escalating issues when necessary
- As a Sales Assistant at Domino's Pizza, I responsible for providing exceptional customer service, processing orders, and ensuring that customers have a positive experience
- It was crucial that I possessed excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to meeting customer needs
- This job was able to help me further my communication skills
Education
Bachelor’s Degree - Business
Macquarie University
Sydney, NSW06-2026
High School - Year12
William Clarke College
Sydney, NSW11.2022
Skills
- Customer Service Excellence
- Effective Communication and Collaboration
- Problem-Solving and Adaptability
- Microsoft Word and Excel Proficiency
- Time Management and Organization
- Heavy Lifting and Physical Stamina
- Time management
- Punctual and reliable
- Customer service
- Physical strength
- Repetitive work
Certification
Driver Licence
TAILORED HIGHLIGHTS FOR CUSTOMER SERVICE ROLE
- Extensive experience in customer-facing roles, delivering personalized service.
- Proven ability to adapt and excel in dynamic environments, ensuring efficiency.
- Strong communication and interpersonal skills, enhancing customer satisfaction.
- Experienced in inventory and product management, ensuring seamless operations.
- Proficient in using technology and tools to improve productivity and service quality.
• Excellence in Leadership Award (2022): Acknowledged for exemplary leadership capabilities.
Recognized for outstanding leadership abilities that inspired and motivated team members to achieve shared goals. This award highlights my dedication to fostering collaboration, driving innovation, and leading by example in challenging situations. It reflects my commitment to empowering others and delivering exceptional results.
Interests
Extracurricular activities
- Captain: Senior Rugby First XV (2022)
- Representative: Senior Boys Rugby (2018 – 2022)
Timeline
General Labourer
Sea Air Installations
08.2023 - Current
Labourer (Casual)
Woolworths Supermarket
11.2022 - 10.2023
Night Fill Team Member
Coles
04.2022 - 09.2022
Sales Assistant
Yd Men’s Clothing
03.2022 - 10.2023
Kids Sports Coach
Motiv8sports
03.2022 - 04.2022
Casual Sales Assistant
Domino’s
04.2019 - 04.2020
High School - Year12
William Clarke College
Driver Licence
Bachelor’s Degree - Business
Macquarie University
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