Rohan Nepal
Marrara,NT
Summary
Dynamic customer service attendant at Canterbury Leagues Club, specializing in delivering exceptional service and fostering effective communication and care. Leveraged first aid and CPR expertise to ensure patron safety while creating a welcoming environment. Recognized for skillfully resolving customer issues, enhancing guest experiences, and maintaining high cleanliness standards in a lively atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Gaming Attendant
Canterbury Leagues Club
Sydney, NSW
11.2023 - 06.2025
Hospitality Venue
- Provided high-quality customer service in a busy leagues club, ensuring a welcoming and supportive environment for patrons of all ages.
- Demonstrated excellent communication and interpersonal skills while assisting diverse patrons, including elderly guests, ensuring comfort, safety, and a positive experience.
- Managed customer concerns with empathy and understanding.
- Maintained high standards of cleanliness and safety in line with health regulations.
Education
Masters of Teaching -
CHARLES DARWIN UNIVERSITY
Darwin, NT06.2027
Bachelors of Information Teachnology -
KINGS OWN INSTITUTE
Sydney, NSW06.2025
Skills
- First aid and CPR
- Manual handling techniques
- Personal care assistance
- Health monitoring and recording
- Effective communication skills
- Client support strategies
Certification
- Certificate III in Individual Support (Aging & Disability)
- NDIS
- First aid
- Handwashing
- Manual handling
- Infection prevention
- WWCC
References
- Namita Karki, AIN, +61 0450148841,Namitakarki12@gmail.com
- Nirjala Neupane, AIN, +61 414 055 440, meenirjala1996@gmail.com
- Suyoghya Chhetri, AIN, +61 0431 100 083, Lpoudel603@gmail.com
Languages
English
Native/ Bilingual
Nepali
Native/ Bilingual
Hindi
Native/ Bilingual
Spanish
Limited
French
Elementary
Timeline
Gaming Attendant
Canterbury Leagues Club
11.2023 - 06.2025
Masters of Teaching -
CHARLES DARWIN UNIVERSITY
Bachelors of Information Teachnology -
KINGS OWN INSTITUTE
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