Rohan Sharma
Cranbourne,VIC
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Offering strong interpersonal skills and passion for customer service, ready to learn and grow in dynamic retail environment. Brings ability to quickly grasp product information and effective communication skills. Ready to use and develop skills in sales and customer interaction in the role.
Overview
2
2
years of professional experience
Work History
Retail Associate
Big W
02.2023 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Delivered exceptional customer service to over 50 customers daily, ensuring satisfaction and addressing inquiries effectively.
- Operated point-of-sale systems with 100% transaction accuracy, balancing daily tills.
- Managed shelf restocking and ensured proper labeling for 1,000+ products weekly.
- Utilized inventory management software to track stock levels and reduce discrepancies by 15%.
Warehouse Assistant
FedEx
10.2022 - 04.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Monitored and managed inventory for shipments, achieving 99% accuracy in stock records.
- Operated forklifts and pallet jacks to move products efficiently and safely.
- Collaborated with a team of 10 to meet tight shipping deadlines and optimize workflows.
Education
Bachelor of Science - Science Education
Victoria University
09.2025
Skills
- Strong customer service and communication skills
- Efficient in handling cash and processing transactions
- with workplace safety and hygiene practices
Languages
Hindi
Native or Bilingual
Urdu
Professional Working
English
Full Professional
Contact
Cranbourne, VIC 3977
Name & Contact
Timeline
Retail Associate
Big W
02.2023 - Current
Warehouse Assistant
FedEx
10.2022 - 04.2023
Bachelor of Science - Science Education
Victoria University
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