Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rohnan Duman

Mount Colah,NSW

Summary

Motivated and result orientated university student that strives for customer satisfaction. Possessing a solid foundation in back and front of house related skills, I am eager to leverage my enthusiasm and quick learning abilities to help contribute in assisting your establishment. Always ready to bring my energy, adaptability, and commitment to excellence in a dynamic work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Retail Worker

The Reject Shop
Hornsby, NSW
04.2024 - Current
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Casual Hospitality Worker

The Little Cha
Tuggerah/Erina, NSW
02.2023 - 02.2024
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Monitored inventory levels to ensure adequate supply for production needs.
  • Recipe memorisation for products that would be produced.
  • Received an award for "Always assisting others" in recognition of effort

Crew Member

Mcdonalds
Erina, NSW
02.2022 - 01.2023
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as fryers and ovens.
  • Adhered to health department regulations regarding food handling procedures.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.

Education

High School Diploma -

Erina High School
Erina, NSW
09-2023

Bachelor of Arts - Psychology

Macquarie University
Macquarie Park, NSW

Skills

  • Complaint Handling
  • Conflict resolution techniques
  • Customer Assistance
  • Food safety knowledge
  • Cleaning and sanitizing
  • Proactive independent worker
  • Reliable team player

Certification

  • SIT20416 - Certificate II in Kitchen Operations - 2023/2024
  • RSA - Responsible Service of Alcohol - 2024
  • Certificate of Achievement - Outstanding Effort - Physics and VET Hospitality

Timeline

Retail Worker

The Reject Shop
04.2024 - Current

Casual Hospitality Worker

The Little Cha
02.2023 - 02.2024

Crew Member

Mcdonalds
02.2022 - 01.2023

High School Diploma -

Erina High School

Bachelor of Arts - Psychology

Macquarie University

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Rohnan Duman