Summary
Overview
Work History
Education
Skills
Timeline
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Sneha Konda

Perth,WA

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Waitress

Leaf Cafe & Co
07.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Retail Assistant

City Beach
05.2023 - 09.2023
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Room Attendant

Doubletree By Hilton Hotel
05.2023 - 08.2023
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Replenished guest room water glasses, toiletries, and paper products.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Inspected guest rooms to replenish soap, paper towels and toiletries.

Waitperson

Mezze By Roadhouse
08.2022 - 02.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Barista

Himalayan Java Coffee
01.2021 - 07.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Collected payments and provided accurate change

Education

Bachelor of Science - Computing / Informaation Technology

Edith Cowan University
Perth, WA
06.2026

High School Diploma -

Khwopa Secondary School
Bhaktapur, Nepal
07.2021

Skills

  • Food and Beverage Pairings
  • Excellent knowledge of customer service and sales standards
  • Positive attitude and punctuality
  • Team leadership and calm under pressure
  • Retail sales
  • Restaurant experience
  • Food Running

Timeline

Waitress

Leaf Cafe & Co
07.2023 - Current

Retail Assistant

City Beach
05.2023 - 09.2023

Room Attendant

Doubletree By Hilton Hotel
05.2023 - 08.2023

Waitperson

Mezze By Roadhouse
08.2022 - 02.2023

Barista

Himalayan Java Coffee
01.2021 - 07.2022

Bachelor of Science - Computing / Informaation Technology

Edith Cowan University

High School Diploma -

Khwopa Secondary School

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Sneha Konda