Rory Adams

During the last nine months at OBS, I worked in the role of Tele-Appointment Setter. My job was to connect with potential customers, chat about the benefits of solar, and set up meetings for the sales team to close.

• Setting appointments by understanding customers needs and explaining how Solar Energy could help their financial situation.
• Utilized CRM software effectively for efficient lead tracking, data analysis, and reporting on sales performance metrics.
• Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
• Collaborated with team members to increase overall sales performance, sharing best practices and offering support where needed.
• Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.

Established a digital marketing agency, assisting clients create and maintain a digital presence.

• Increased website traffic by implementing search engine optimization strategies and keyword research.
• Developed successful email marketing campaigns for enhanced customer engagement and retention.
• Enhanced brand awareness through the creation of compelling social media content and daily management of company profiles.
• Analyzed web analytics data to identify trends, uncovering opportunities for growth and areas needing improvement.
• Collaborated with cross-functional teams to develop integrated marketing campaigns that aligned with overall business objectives.
• Managed the end-to-end execution of various digital marketing projects, ensuring timely delivery within budget constraints.

Over a 11-month period I worked for Brynecut at Degrussa Copper Mine Site where I worked as an Underground Truck Operator and participated as a member in Service Crew

• Successfully completed Underground Truck license and Mine Safety Training
• Responsible for safely moving ore from underground operations to the crusher, operating a 60-ton mining truck
• Active member of the Emergency Response Team (ERT)
• Being an active member of the ERT Team allowed me to engage in safety courses and emergency practice drills every two months
• Completed my Advanced First Aid course.

Over a seven-month period completed work experience/ internship as part of Cert III in Business with BGC, rotating through different divisions and roles

BGC Building Supplies

• This division operates as an internal supply group for the BGC group of constriction companies
• Worked in goods inwards, receipting deliveries, completed deliveries to housing sites and picked/ packed building supply components for assignment.

BGC Concrete

• Worked with the Commercial Manager of BGC Concrete, completing site inspections, testing of concrete for hardness and cracking, production at batch plants and difficult pour consultations.

BGC Housing group

• This division is Western Australia's largest house builder, completing over 2000 homes a year
• Marketing and Communications- spent time understanding legislation and government regulations
• Social media marketing, website development, internal collaboration and sharing of information
• Adverting and Design- completed time with the advertising and design department learning about advertising strategy, data analysis and design aesthetics
• Sales - completed several weeks with sales representatives across various housing brands, understanding and learning sales technique, lead generation and the various stages of the sales process including display home usage.

IT

• Completed rotations in service desk, networking, cyber security, PC delivery and installation.

Heath & Safety

• Completed site audits and data analysis of safety statistics with BGC General Manager of Safety.