Summary
Overview
Work History
Skills
Referees
Timeline
Generic

Rose Ilaiu

Perth,Australia

Summary

Enthusiastic bright individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills.

Overview

6
6
years of professional experience

Work History

Utility

Sodexo
Paraburdoo, WA
01.2022 - Current
  • Fly in Fly Out from Perth, 2:1 Roster
  • Work 12 Hour shifts
  • 3 Checks for Safety - daily reporting of hazards
  • Correct use of full PPE every day
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Correct manual handling technique
  • Collaborated with team members to achieve target results
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Organized and used industrial cleaning products following strict safety procedures



Customer Service Specialist

Probe / Synergy
Perth, WA
01.2021 - 12.2022
  • Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.
  • Carried out opening and closing functions to meet operational needs underpinning strong customer service.
  • Meet daily KPI’s set by supervisor and operational manager
  • Demonstrate resilience and flexibility in all customer interactions Competently use technology and multitask between different systems while actively listening
  • Educate customers on specific tariffs and relevant products



Warehouse Assistant

Australia Post
Brisband, Qld
01.2019 - 12.2021
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Work 10 Hour shifts Night Shift & Manual handling
  • Operated Electric Pallet Jack
  • Operated Scissor lift
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Sorted and delivered materials to different work areas and staff.



Skills

  • HR - Auto License
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Analytical and Critical Thinking
  • First Aid/CPR
  • Manual Handling

Referees

Position : Supervisor

Company : Sodexo

Name : Jessica Johnson

Phone : 0468 875 409

Email : Jessica.johnson@sodexo.net,au


Position : Supervisor

Company : Australia Post

Name : Christopher McGuire

Phone : 0432 104 397

Email : Chris.mc1994@hotmail.com

Timeline

Utility

Sodexo
01.2022 - Current

Customer Service Specialist

Probe / Synergy
01.2021 - 12.2022

Warehouse Assistant

Australia Post
01.2019 - 12.2021

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Rose Ilaiu