Rose Nener
Greenmount,WA
Summary
Dynamic customer service professional with over 3 years of retail and customer service experience, excelling in food and warehouse safety, complaint resolution. Known for achieving high standards of customer satisfaction through effective communication and product knowledge.
Overview
3
3
years of professional experience
Work History
Customer Service Team Member
Hills Fresh Grocery Store
Mundaring, WA
04.2023 - Current
- Developing customer relations
Customer Service and Restock Team Member
Bunnings
Midland, WA
07.2024 - 01.2025
- Complying with warehouse safety standards.
- Providing customer advice.
Kitchen Hand
Dragon Village Chinese Resteraunt
Bellevue, WA
03.2023 - 05.2023
- Independently closing the store to meet the manager's standard.
- Assisting chefs
Customer Service Team Member
KFC
Mundaring, WA
06.2022 - 02.2023
- Completed food and safety modules
Education
Certificate IV in Community Services - Currently Completing
South Metropolitan TAFE
Completion of Years 7-11 - Consistently Demonstrated Strong Academic Success
Eastern Hills Senior High School
Skills
Achieves a high standard of customer service
Using product knowledge to advise and upsell products
Adept at operating point-of-sale technology, card, and cash transactions
Cooperative and friendly attitude, driven by customer satisfaction
Restock and replenishment
Skilled in customer service complaint resolution
Proficiently follows safety procedure and protocol
Monitoring shop cleanliness and standards
Accomplishments
- Scholarship recipient for Eastern Hills Senior High School, 2019
- Previous participant in the Eastern Hills Senior High School Specialist Music Program
- Statement of recognition of the top student for the school subject 'Health' in 2021
Timeline
Customer Service and Restock Team Member
Bunnings
07.2024 - 01.2025
Customer Service Team Member
Hills Fresh Grocery Store
04.2023 - Current
Kitchen Hand
Dragon Village Chinese Resteraunt
03.2023 - 05.2023
Customer Service Team Member
KFC
06.2022 - 02.2023
Certificate IV in Community Services - Currently Completing
South Metropolitan TAFE
Completion of Years 7-11 - Consistently Demonstrated Strong Academic Success
Eastern Hills Senior High School
Similar Profiles
Anabelle MairenaAnabelle Mairena
Assistant Bakery Manager at Fresh Market Grocery StoreAssistant Bakery Manager at Fresh Market Grocery Store
Markis BlountMarkis Blount
Courtesy Clerk at Mac's Fresh Market Grocery StoreCourtesy Clerk at Mac's Fresh Market Grocery Store
Jo HuynhJo Huynh
Work Study Student at Amazon Fresh Grocery StoreWork Study Student at Amazon Fresh Grocery Store